GE GTW485 series

Before you call for service...Troubleshooting Tips
SOUNDS Possible Causes Reason
Washer seems too Quiet by design Thewasher isvery quiet during portions of the wash cycle.
quiet
"Clicking" Shifter mechanism is The drive system will engage at the start of agitate and disengage when
engaging or disengaging agitate is complete. Thisoccurs multiple times during the wash.
Back and forth Electric motor reversing Thissound isthe motor rotating back and forth to cleanyour laundry.
"swoosh" direction
Quick short agitation Clothing redistribution At the end of agitate, the motor makes short agitation strokes to
sounds at end of redistribute the load.
agitate
"Click" when water Relayswitch Therelay makes a click sound when activated.Thewater levelactivates
stops filling the relayand stops filling.
"Clicking" behind Automatic Temperature Two valves mix cold and hot water. The "clicking" iswhen either valve
Control during fill Control Valve turns on or off to raise or lower the fill water temperature.
Water flow changes Automatic Temperature Two valves mix cold and hot water. The "clicking" iswhen either valve
during fill Control Valve turns on or off to raise or lower the fill water temperature.
Motor soundsduring Motor ramping up/down Themotor will speed up incrementally during the spin cycle.
spin during spin cycle When spin iscomplete, it will coast until it stops.
"Humming" Water drain pump Thedrain pump will make u humming sound when pumping out water
after agitation stops and continue until spin is complete.
Drive motor Thedrive motor will make u "humming" sound during the wash and spin
phases of the cycle.
"Gurgling" Whenthe pump starts drawing in air,It startsto gurgle.Thewasher should
then begin spinning and the sound will continue until it isdone spinning.
Water "swishing" Water swishing while the unit isagitating isnormal, especiallywith smaller
loads.
Washer rocking/
moving
"Squeaking" sound
Water drain pump
Washing process
Washer leveling legs
uneven
Washer not level and
rubbing on cabinet
Tolevelthe washer, adjust the leveling legs by rotating the individual leg
in the proper direction for up or down.
Tolevelthe washer, adjust the leveling legs by rotating the individual leg
in the proper direction for up or down.
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