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Consumer Help Indicator
The washer is equipped with Consumer Help Indicator (CHI). CHI communicates a simple remedy for some
situations that can be performed without the need to call for service. The chart below describes the helpful
messages that may scroll on the display when returning to start another load. These messages will provide
simple remedies that can be quickly performed.
Spin light blinking If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining
portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs,
the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In
some cases, the washer may not be able to balance the load and spin up to full speed. If the load is more
wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain
& Spin cycle.
“H2O SUPPLY”
(Water not entering
washer)
Check the house water supply. Did the user forget to turn on one or both supply valves after installation
or coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4
minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minutes,
the user can begin the cycle again. If the user tries to bypass the lock-out period by unplugging the
washer, the 4 minute timer will start over again.
“CAnCELEd” “CAnCELEd” may scroll on the display if the machine was paused for longer than 12 hours or if the
machine has stopped itself before the cycle completed due to certain errors. As soon as the message
starts to scroll, the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/
change during this time. After the 4 minute period, begin the cycle again. If the user tries to bypass
the lock-out period by unplugging the washer, the 4 minute timer will start over again. If the problem
persists, call 800.GE.CARES (800.432.2737) for service.
“Lid” “Lid” will be shown on display if 3 cycles have been started without opening the lid. The washer will not
start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the
problem persists, call 800.GE.CARES (800.432.2737) for service.
(Continued next page)
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