GE GTW491 - User Manual

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WASHERS

SAFETY INSTRUCTIONS ..........3

USING THE WASHER

Getting Started ...................... 5

Loading .............................10

CARE AND CLEANING ............11

INSTALLATION

INSTRUCTIONS .....................12

TROUBLESHOOTING TIPS ......17

CONSUMER SUPPORT

Warranty ........................... 23

Consumer Support ................... 24

GTW491

GTW490

OWNER’S MANUAL &

INSTALLATION

INSTRUCTIONS

Write the model and serial

numbers here:

Model # _________________

Serial # _________________

You can find them under the

lid of the washer.

49-90566 11-16 GEA

ENGLISH/ESPAÑOL

G011

GE is a trademark of the General Electric Company. Manufactured under trademark license.

Table of Contents

Questions and Answers:

C
copelandjerrySep 5, 2025
Why is the water temperature incorrect in my GE GTW491 Washer?
- P
  Patricia HernandezSep 5, 2025
  If the water temperature in your GE Washer seems incorrect, first ensure that both hot and cold water faucets are fully turned on and that the hoses are connected to the correct faucets, noting the “H” and “C” markings on the water valves. Check the water valve screens for blockage by turning off the water source, disconnecting the hoses, cleaning the screens with a brush or toothpick, reconnecting the hoses, and turning the water back on, ensuring no leaks. Finally, verify that your house water heater is set to deliver water between 120°F and 140°F (48°C–60°C).
M
Melanie HernandezAug 25, 2025
Why won't my GE GTW491 Washer operate?
- L
  Larry GrayAug 25, 2025
  If your GE Washer won’t operate, several factors could be the cause. First, ensure the washer is securely plugged into a working outlet. Check that both hot and cold water faucets are fully turned on. Make sure the lid is closed and press Start, as a safety feature prevents operation when the lid is open. Inspect your house circuit breakers or fuses and replace any blown fuses or reset tripped breakers. Try resetting the electronics by unplugging the washer, waiting two minutes, plugging it back in, and pressing Start. Finally, ensure you have pressed the Start button.
J
jason12Aug 25, 2025
Why are clothes too wet after washing in my GE GTW491 Washer?
- W
  Wendy Collins DDSAug 26, 2025
  If your clothes are too wet after washing in your GE Washer, ensure that the selected cycle matches the load type. Some fabrics may feel wetter when rinsed with cold water. If the wash load is out of balance, redistribute the load and run it through a Drain & Spin cycle.
R
Ruth NelsonSep 13, 2025
Why does my GE Washer cause snags, holes, tears, rips or excessive wear?
- E
  Evelyn PattersonSep 13, 2025
  If your GE Washer is causing snags, holes, tears, rips, or excessive wear on your clothes, consider the following: * Fasten snaps, hooks, buttons, and zippers. Remove loose items like pins, objects in pockets, and sharp buttons. Turn knits (which snag easily) inside out. * Check the bleach package instructions for proper amount. Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach. * Rinse items that may have chemicals on them before washing. Use Quick Wash cycle with Extra Rinse option. (on some models)
E
Eugene FosterSep 23, 2025
What to do if there are colored spots on clothes after washing in my GE GTW491 Washer?
- S
  Shawn BurnsSep 23, 2025
  If you notice colored spots on your clothes after washing them in your GE washer, it could be due to incorrect use of fabric softener. Check the fabric softener package for instructions and ensure you've selected the Deep Rinse option. Dye transfer may also be the cause, so sort whites or lightly colored items separately from dark colors. For stains, pretreat them and rewash using the Speed Wash cycle before drying.
R
Ryan MillerSep 8, 2025
Why is my GE GTW491 rocking or moving?
- A
  andrewnunezSep 8, 2025
  If your GE Washer is rocking or moving, it's likely due to uneven leveling legs. Adjust the leveling legs by rotating each leg in the appropriate direction until the washer is stable.
J
Justin BryantSep 1, 2025
Why does my GE Washer leave colored spots on clothes?
- R
  Robert NelsonSep 1, 2025
  If you notice colored spots on your clothes after washing in your GE Washer, it could be due to: * Incorrect use of fabric softener. Check the package instructions and follow directions for using the dispenser. Make sure you have selected the Deep Rinse/Extra Rinse option (on some models). Pretreat the stain and rewash using the Quick Wash cycle before drying (on some models). * Dye transfer. Sort whites or lightly colored items from dark colors.
S
Sarah BautistaSep 23, 2025
What to do if water pumped out before cycle is complete in GE GTW491 Washer?
- J
  James Brown MDSep 23, 2025
  If the water is pumped out of your GE washer before the cycle is complete, it's possible the previous cycle was cancelled. To resolve this, close the lid, select a new cycle, and start the machine.
R
Roger LittleSep 16, 2025
How to stop water siphoning out of my GE Washer?
- G
  Gregory HillSep 16, 2025
  The drain hose must exceed 30” height at some point between the washer back and the drain pipe. Use anti-siphon clip. See the Installation Instructions.
M
Michael RamseyAug 28, 2025
How to fix a GE GTW491 Washer that won't drain?
- D
  David ShannonAug 29, 2025
  If your GE washer isn't draining, the drain hose might be kinked or improperly connected. Straighten the drain hose, ensuring the washer isn't sitting on it. Also, make sure the top of the drain outlet is less than 8 ft (2.44 m) above the floor.

GE GTW491 Specifications

General

Brand	GE
Model	GTW491
Category	Washer
Language	English

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