GEAppliances.com
OPERATION Possible Causes What To Do
Washer won't operate Washer is unplugged • Hake sure cord is plugged securely into o working outlet.
Water supply is turned off • Turn both hot and cold faucets fullg on.
Controls ore not set properly • Check controls.
Lid is open--safety feature • Close lid and reset cgcle, to the beginning if necessorg.
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should hove o separate outlet.
Electronics need to be reset • Unplug washer, wait 2 minutes, plug buck in und press START.
STARTwos not pressed • PressSTART.
Lid magnet missing • Cull for service.
Time not shown Unit filling • This is normul. Estimuted time remuining is updated during
on display fill time.
Movement inside machine Shifting mechanism is • When the machine is manually turned off, the shifter will
when shut off disengaging the motor disengage the motor before completelg shutting down.
If lid is raised before the motor isdisengaged, it will resume
when lid is closed.
Basket seems loose Basket moves or rotates freely • Washer basket does not have u truditionul broke. Busket will
move freelg. This is normul.
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect cycle selected. •Hoke sure the cgcle selected matches the load gou ore
washing. Somefabrics will feelwetter when rinsed with coldwater.
Wash load out of balance • Redistribute loud in washer and run through Drain & Spin cgcle.
Colored spots Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
• Make sure gou hove selected the Fabric Softener option.
• Pretreut stuin und rewush.
Dye transfer • Sort whites or lightlg colored items from dark colors.
Grayed oryellowed Detergent amount • Besure to follow detergent munufucturer's directions.
clothes Hard water • Use a water conditioner like Colgon brand or install
u wuter softener.
Water is not hot enough • Make sure wuter heuter is delivering wuter ut
120%-140% (48°C-60°C).
Washer is overloaded • Looselg load clothes no higher than the top row of holes in the
washer basket. For best results, loud items Ground the outside
of the busket.
Detergent is not • Add detergent to the wash basket before gou load clothes.
dissolving
Dye transfer • Sort clothes bg color. If fabric label states wash separately,
unstable dges mog be indicated.
Lint or residue on Clothes ore air or line dried • If gou do not drg gour clothes with o clothes drger, gour
clothes clothes mog retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.
Washing too long • Wash small loads for o shorter time than larger loads.
Detergent not dissolving • Add detergent to wash basket before gou load clothes.
• Trg o liquid detergent.
• Use wormer water temperature.
Overloading • Looselg load clothes in the washer basket. For best results, load
items around the outside of the basket.
Incorrect use of fabric
softener
• Check fabric softener package for instructions
and follow directions for using dispenser.
• Make sure gou hove selected the Fabric Softener option.
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