Beforeyoucall forservice...
Troubleshooting -tips
Possible Causes
What To Do
Controlknobs
will not turn
Controls improperly set. To turn fl'Oln the OFF position, push the knob in
and then ttu'n. The knob can only be ttu'ned in a
counterclockwise direction. _*Vhen the knob is at any
other position, it can be turned in either direction
without being pushed in.
Fan does not work The fan control knob is • Turn knob in clockwise direction to turn thu on.
improperly set.
Cord improperly cmmected • Check connections. Turn on power at tile fltse box.
or power turned off.
Poor venting Clogged filter. " Clean filter per instructions.
House too airtight. • Open a window slightly to l)roxlde fl'esh air source.
Wall cap obstructed. • Reulove blockage fl'om extelJor wall Cal).
Wall cap damper door stuck. • Check extelJor wall cap damper door fin" free inovenleut
01" ()bstl't/ctiou.
Duct length exceeds • Reduce Ut/lllbeI" of elbo_vs to siInplit_' duct Ytul.
recommended 100
equivalent foot maximum.
Scratches (mayappear Incorrect clemlh_g • Scratches are not removable. Tiny scratches will become
as cracks) on cooktop methods being used. loss visible in tim e as a restdt of cleaning.
glass surface
Cookware with rough bottoms * To avoid S(T;It('hes, t/se the i'e('Oli/llleuded ('le;luiug
being used or coarse particles procedures. Make St/l'e bottOlllS of cookwm'e are clean
(salt or sand) were between befin'e use, and use cookware with smooth bottoms.
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. Tile surface may al)pear discolored
with a light colored cooktop, when it is hot. This is temporary and will disal)pear
as the glass cools.
Plastic melted to Hot cooktop came into • See tile Glass surface--potential for permanent damage
the surface contact with plastic placed section in tile Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
ofthe cooktop on the cooktop.
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