Before gou call for service...
Troubleshooting Tips
Possible Causes What To Do
Timeofday clockdoesnot The power cord is not fullg • Fullyinsert the power cord.
always keepcorrect time inserted into the outlet receptacle.
There isanother appliance • Hake sure the microwave oven has its own electrical
on the electrical circuit, circuit.
Foodcooks unevenly Thefood is not evenlg shaped.
Thefood is not completelg • Completely defrost the food.
defrosted before cooking.
Checkthe placement
of aluminum foil strips used
to prevent overcooking.
Foodis undercooked The recipe directions (amount, ° Checkthe recipe.
time and power levels)were not
correctly followed.
The microwave oven is not on • Hake sure the microwave oven has its own electrical
a separate circuit, circuit.
Thefood is not completely • Completely defrost the food.
defrosted before cooking.
Foodis overcooked The recipe directions(amount, • Checkthe recipe.
time, power levels and size of dish)
were not correctly followed.
Arcing (sparks)occurs Microwavable dishes were • UseonlU microwavable dishes.
not used.
Wire twist ties were used. ° Removeall wire twist ties.
Theoven was operated when ° Hake sure there is always food in the microwave oven
emptg, when in use.
If the metal rack was used, itwas • Hake sure the rack isproperly seated on the four
not properly installed on the four supports.
supports.
Display shows a time Thedoor is not firmlg closed. • Pushthe door closed until it clicks.
countingdown, but
Thetimer was started instead ° Resetthe control to a cooking function.
theoven is not cooking of a cookingfunction.
Vent fan comes on Thevent fan automaticallg turns * Thisis normal.
automatically on to protect the microwave oven
if itsensestoo much heat rising
from the cooktopbelow.
SENSORERRORappears When using a Sensorfeature, • Do not open door until steam is sensedand time
on thedisplay the door was opened before isshown counting down on the displag.
steam could be detected.
Steam was not detected in a ° UseTime Cook to heat for more time.
maximum amount of time.
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