49-2000372 Rev. 0
Problem Possible Cause What To Do
Probe doesn’t turn on 3UREHQRWFKDUJHG &KDUJHSUREHXVLQJWKHLQFOXGHG86%FDEOH
1RWSUHVVLQJ3UREH3RZHUEXWWRQIRUVHFRQGV 3UHVVDQGKROGWKH3UREHPower Button for 3 seconds to turn on.
Cooktop does not
enter Precision
Cooking Mode
Using wrong cooktop element 8VHWKHOHIWUHDULQGXFWLRQHOHPHQWIRU3UHFLVLRQ&RRNLQJ0RGH
3UREHDQG5DQJHQRWSDLUHG 9HULI\ERWKGHYLFHVDUHWXUQHGRQDQGSRZHUHG
Cooktop turns off
while cooking
Water level dropped too low &RYHUWKHFRRNZDUHZLWKDOXPLQXPIRLOWRVORZHYDSRUDWLRQRUDGG
water periodically to keep probe tip submerged.
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Ensure that probe is charged.
Temperature unstable &RRNLQJYHVVHOXQFRYHUHG &RYHULQJWKHFRRNLQJYHVVHOZLWKDOXPLQXPIRLOZLOOKHOSWRNHHS
the temperature of the water bath uniform and stable.
Troubleshooting Tips ... %HIRUH\RXFDOOIRUVHUYLFH
Save time and money! Review the charts on the following pages first and you may not need to call for service.
FOOD TYPE DONENESS
RECOMMENDED
TEMPERATURE (°F) RECOMMENDED TIME
Beef Steaks (1-1.5" thick)
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Medium Rare 134 2 - 3 hrs
Medium 140 1 - 3 hrs
Well PLQKUV
Flank steak, brisket Medium to Well 12 - 48 hrs
Poultry
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Medium 140 2 - 3 hrs
Well 149 1 - 3 hrs
&KLFNHQOHJVWKLJKV Well 8 - 12 hrs
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Medium 140 KUV
Well 24 hrs
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Medium 149 1 - 3 hrs
Well 8 - 10 hrs
Pork
&KRSVWKLFN Medium Rare to Medium KUV
Shoulder Well 8 - 24 hrs
Ribs Well 24 hrs
Fish
)LOOHWVRUVWHDNVWKLFN Medium to Well 140 PLQ
Shrimp or scallops Well 140 40 min
Eggs
Large, whole in shell Firm white, runny yolk, slow 148 PLQKU
Large, whole in shell )LUPZKLWHUXQQ\\RONTXLFN 13 min
Large, whole in shell Firm white, firm yolk PLQKU
Vegetables, Legumes & Fruits
Green vegetables PLQ
Root vegetables & potatoes PLQKU
Fruits PLQKU
Sous Vide Cooking Guide
USING THE PROBE:6RXV9LGH&RRNLQJ*XLGH / TROUBLESHOOTING TIPS