Before You Call For Service…
Troubleshooting Tips 
Problem Possible Causes What To Do
Clock and timer do  Plug on range is not completely t Make sure electrical plug is plugged into a live, properly
not work inserted in the electrical outlet. grounded outlet.
A fuse in your home  t Replace the fuse or reset the circuit breaker.
may be blown or the 
circuit breaker tripped.
Oven controls improperly set. t See the Using the clock, kitchen timer and control 
lockout section.
Oven will not self-clean The oven temperature is  t Allow the range to cool and reset the controls.
too high to set a self-clean 
operation.
Oven controls improperly set. t See the Using the self-cleaning oven section.
The probe is plugged into  t Remove the probe from the oven. 
the outlet in the oven.
(on some models)
“Crackling” or This is the sound of the  t This is normal. 
“popping” sound metal heating and cooling
during both the cooking and 
cleaning functions.
Excessive smoking Excessive soil. t Touch the CLEAR/OFF pad. Open the windows to  
during a clean cycle rid the room of smoke. Wait until LOCKED/DOOR 
goes off. After the oven cools, wipe up the excess soil 
and reset the clean cycle.
Oven door will not  Oven too hot. t Allow the oven to cool below locking temperature.
open after a clean cycle
Oven not clean after a  Oven controls not properly set. t See the Using the self-cleaning upper and lower ovens
clean cycle section.
Oven was heavily soiled. t Clean up heavy spillovers before starting the clean 
cycle. Heavily soiled ovens may need to self-clean 
again or for a longer period of time.
“LOCKED” flashes The self-clean cycle has been t Close the oven door.
in the display selected but the door is not 
closed.
“LOCKED” is on  The oven door is locked t Touch the CLEAR/OFF pad. Allow the oven to cool. 
when you want because the temperature
to cook inside the oven has not 
dropped below the 
locking temperature.
“F³” and a number  You have a function error code.  t Disconnect all power to the range for at least 
or letter flash  30 seconds and then reconnect power. If the function 
in the display error code repeats, call for service.
www.GEAppliances.ca
Safety Instructions
Operating 
Instructions
Care and Cleaning Consumer Support
41
Troubleshooting Tips