Before You Call For Service…
Troubleshooting Tips
Problem Possible Causes What To Do
Oven racks are The shiny, silver-colored   • Apply a small amount of vegetable oil to a paper
difficult to slide racks were cleaned in a  towel and wipe the edges of the oven racks with
self-clean cycle. the paper towel. Do not spray with Pam
®
or other
lubricant sprays.
Drawer does not slide  The drawer is out • Fully extend the drawer and push it all the way in. 
smoothly or drags of alignment. See the Care and cleaning of the range section.
Drawer is over-loaded or  • Reduce weight. Redistribute drawer contents.
load is unbalanced.
Warming drawer or   A fuse in your home may be  • Replace the fuse or reset the circuit breaker.
lower oven drawer   blown or the circuit breaker
will not work tripped.
Controls improperly set. • See the Using the warming drawer section.
Excessive condensation Liquid in drawer. • Remove liquid.
in the drawer
Uncovered foods. • Cover food with lid or aluminum foil.
Temperature setting too high. • Reduce temperature setting.
Food dries out in the  Moisture escaping.  • Cover food with lid or aluminum foil.
warming drawer
Drawer not fully closed. • Push drawer in until latch engages.
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Safety Instructions
Operating 
Instructions
Care and Cleaning   Consumer Support
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Troubleshooting Tips