Before you call for service...
Troubleshooting Tips
GEAppliances.com
Possible Causes What To Do
• Wait 24 hours for the refrigerator to completely
cool down.
• Thisis normal.
Motor operates for Normal when refrigerator
long periods orcycles is first plugged in.
on and off frequently. Often occurs when large
(Modernrefrigerators amounts of food are
with more storage placed in refrigerator.
space and a larger
freezer require more Door left open. • Check to see ifpackage is holding door open.
operating time. They Hot weather or frequent • This is normal.
start and stop often door openings.
to maintain even
temperaturesJ Temperature control • See About the controls.
set at the coldest setting.
TurboCool function has been • This is normal when the TurboCool function is activated.
activated. See About TurboCool for more information.
Refrigerator or freezer Temperature controls not set • See About the controls.
compartment too warm cold enough.
Warm weather or frequent • Set the temperature control one step colder.
door openings. See About the controls.
Door left open. • Check to see ifpackage is holding door open.
Frost orice crystals Door left open. • Check to see ifpackage is holding door open.
on frozen food
Door openings too frequent • Thisis normal.
(frostwithin package
or too long.
isnormal)
Frequent"buzzing"
sound
Ice Off feature isturned
off, but the water supplg
to the refrigerator has not
been connected.
Water filter clogged.
Ice Off feature isturned on.
Non-LCD models:
• Press and release the ICEOFF/LOCK pad on the control
panel to turn on the IceOff feature, and then the
iconwill be displayed.Keepingthe Ice Offfeature
on will damage the water valve.
LCD models:
• On the LCDscreen, select SETTING,then SYSTEMto get
access to the icemaker.
Small or hollow cubes
Automatic icemaker
does not work
• Replacefilter cartridge with new cartridge or with plug.
Non-LCDmodels:
• Pressand releasethe ICEOFF/LOCKpad on the control
panel to turn off the IceOff feature, and then the
iconwill disappear.
LCDmodels:
• On the LCDscreen, select SETTING,then SYSTEM to get
access to the icemaker. Select ON.
Water supplg turned offor • See Installing the water line.
not connected.
Freezer compartment • Wait 24 hours for the refrigerator to completelg
too warm. cool down.
Piled up cubes in the storage ° Levelcubes bg hand.
bin cause the icemaker
to shut off.
Ice cubes stuck in icemaker. ° Turn offthe icemaker,remove cubes and turn
the icemaker back on.
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