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Troubleshooting FAQs
TROUBLESHOOTING FAQs
Frequently Asked Questions
About the Upper Oven
Q: Can I use a rack in my upper oven to reheat or cook on two levels at once?
A: Only use the rack that is supplied with your upper oven. Use of any other rack can result
in poor cooking performance and/or arcing and may damage your oven.
Q: Will the upper oven be damaged if it operates while empty?
A: Yes. Never operate the oven while it is empty or without the glass tray.
Q: Does microwave energy pass through the viewing screen in the door?
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allow only light to pass through. They do not let microwave energy pass through.
Q: Why do I see a light reflection around the outer case?
A: This light is from the upper oven light which is located between the oven cavity and the
outer wall of the oven.
Q: What are the various sounds I hear when the upper oven is operating?
A: The clicking sound is caused by a mechanical switch turning the microwave oven's
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The heavy hum and clunk is from the change in power the magnetron draws as it is
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Q: Can my upper oven be damaged if food is cooked for too long?
A: Like any other cooking appliance, it is possible to overcook food to the point that the food
creates smoke and even possibly fire, and damages the inside of the oven. It is always
best to be near the oven while you are cooking.
Q: Why is a standing time recommended after microwave cooking time is over?
A: Standing time allows foods to continue cooking evenly for a few minutes after the actual
microwave oven cooking cycle. The amount of standing time depends upon the density
of the foods.
Q: Why is additional time required for cooking food stored in the refrigerator?
A: As in conventional cooking, the initial temperature of food affects total cooking time.
You need more time to cook food taken out of a refrigerator than for food at room
temperature.
Q: Can I use either metal or aluminum pans in my upper oven?
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allow metal to touch walls or door.
TROUBLESHOOTING FAQs