GE Profile PT9900 - Page 73

49-2001799 Rev. 1
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TROUBLESHOOTING FAQs
Troubleshooting FAQs
TROUBLESHOOTING FAQs (Cont.)
Q: Can I use aluminum foil to catch drippings in my oven cavity?
A: Never use aluminum foil to line the bottom or sides of the oven. The foil will melt and
stick to the bottom surface of the oven and will not be removable. Use a foil-lined sheet
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onto the bottom of the oven, it will not interfere with the oven’s performance.)
Q: Can I use aluminum foil on the racks?
A: Do not cover racks with aluminum foil. Covering entire racks with foil restricts air flow,
leading to poor cooking results. Use a sheet pan lined with foil under fruit pies or other
acidic or sugary foods to prevent spillovers from damaging the oven finish.
Q: Can I leave my racks in the oven when running a Self Clean cycle? (On some
models)
A: No. Although it will not damage the racks, it will discolor them and may make them hard
to slide in and out during use. Remove all items from the oven before starting a Self
Clean cycle.
Q: What should I do if my racks are sticky and have become hard to slide in and out?
A: Over time, the racks may become hard to slide in and out. Apply a small amount of olive
oil to the sides of the racks. This will work as a lubricant for easier gliding.
Q: Why aren’t the function buttons working?
A: Make sure that the appliance is not in Lock Out mode. The lock will show in the display if
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unlock melody sounds and Loc appears in the display until the controls are unlocked.
Q: My appliance is still dirty after running the EasyClean cycle. What else should I
do?
A: The EasyClean cycle only helps to loosen light soils in your appliance to assist in hand-
cleaning of your oven. It does not automatically remove all soils after the cycle. Some
scrubbing of your appliance is required after running the EasyClean cycle.
Q: I tried scrubbing my oven after running EasyClean, but some soils still remain.
What can I do?
A: The EasyClean feature works best when the soils are fully soaked and submerged in
water before running the cycle and during hand-cleaning. If soils are not sufficiently
soaked in water, it can negatively affect the cleaning performance. Repeat the EasyClean
process using sufficient water. Sugar-based and certain greasy soils are especially hard
to clean. If some stubborn soils remain, use the Self Clean feature to thoroughly clean
your oven.