Before gou call for service... GEAppliances.com
TroubleshootingTips
Savetime and money! Reviewthe chartson the
following pagesfirst and gou mag not need to call
for service.
PossibleCause WhatToDo
Notspinningor agitating Drainhoseiskinkedor • Straightendrainhoseandmakesurewasherisnot
improperlyconnected sittingonit.
Householddrain may • Checkhouseholdplumbing.YoumaUneedto call
beclogged a plumber.
Drainhosesiphoning;drain hose • Ensurethereis anairgap betweenhoseanddrain.
pushedtoo fardown inthe drain
Washerpumpfilter may • CleanPumpFilter- Openthepump accessdoor(usea coin)
beclogged andremovethe pumpfilterbgturningit counterclockwiseand
pullingout.Cleanthefilter,removingallloosedebris,andputfilter
backinplace.
Loadisout of balance • Redistributeclothesandrun Drain&Spinor Rinse&Spin.
• IncreaseloadsizeifwashingsmallloadcontainingheavU
andlight items.
Leakingwater Doorgasket isdamaged • Checkto seeif gasketisseatedandnottorn.Objects
leftin pocketsmagcausedamageto thewasher(nails,
screws,pens,pencils).
Doorgasket notdamaged • Watermagdripfromthe doorwhenthe doorisopened.
Thisisa normaloperation.
Checkbackleft ofwasher • Ifthisareaiswet, gouhaveoversudsingcondition.
forwater Uselessdetergent.
Fillhosesor drain hoseis • Makesurehoseconnectionsaretightat washerand
improperlgconnected faucetsandmakesureendofdrainhoseiscorrectlg
insertedin andsecuredto drainfacilitg.
Householddrain mug • Checkhouseholdplumbing.Youmag needto call
beclogged a plumber.
Notdraining Drainhoseis kinkedor • Straightendrainhoseandmakesurewasheris not
improperlyconnected sittingonit.
Householddrain may • Checkhouseholdplumbing.YoumaUneedto call
beclogged a plumber.
Drainhosesiphoning;drain hose • Ensurethereis anairgap betweenhoseanddrain.
pushedtoo fardown inthe drain
Washerpumpfilter may • CleanPumpFilter- Openthepump accessdoor(usea coin)
beclogged andremovethe pumpfilterbgturningit counterclockwiseand
pullingout.Cleanthefilter,removingallloosedebris,andputfilter
backinplace.
Notspinning Drainhoseis kinkedor * Straightendrainhoseandmakesurewasheris notsittingon it.
improperlyconnected
Householddrain may • Checkhouseholdplumbing.YoumaUneedto calla plumber.
beclogged
Drainhosesiphoning;drain hose * Ensurethereis anairgap betweenhoseanddrain.
pushedtoo fardown inthe drain
Washerpumpfilter mug • CleanPumpFilter- Openthe pumpaccessdoor(usea coin)
beclogged andremovethe pumpfilterbgturningit counterclockwiseand
pullingout.Cleanthefilter,removingallloosedebris,andputfilter
backinplace.
Loadisout of balance • Redistributeclothesandrun Drain&Spinor Rinse&Spin.
• Increaseloadsizeifwashingsmallloadcontainingheavg
andlight items.
Motor isoverheated • Washermotorwillstopif it becomesoverheated.Itwill
automaticallgrestartaftera cool-downperiodofupto
2hours(ifwasherhasnot beenmanuallgturnedoff).
Doorisopen • Makesuredoorisclosed.
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