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Possible Cause What To Do
Water does not enter Automatic self-systemchecks * AfterSTARTispressed,the washerdoesseveralsystem checks.
washer or enters slowly Water willflow severalsecondsafter STARTispressed.
Water valve screensare stopped up * Turnoff the water sourceand removethe water connectionhoses
from the upper backof the washer,Usea brushor toothpick to clean
the screensin the machine.Reconnectthe hosesand turn the water
backon.
Filter clogged or fill hose mag • Makesurethat the water valvefilters (blueand orangescreen
be kinked must befreeof solids)on the unit arenot clogged.Turnoff water
and checkfilter by disconnectinghoseat machine.Checkthat fill
hosesare not kinkedor clogged.
Energgefficiencg * Thisisanenergy-efficientwasher.Asaresult,thetemperaturesettings
forthiswashermay bedifferentthanfor a non-energy-efficientwasher.
Insufficient water supply * Makesurethat the water supply isturned on. Hakesurethat the
water faucets are turned to their completely openposition.
Thewasher door is open • Thewasherdoor must beclosedfor all washercycle operations.
Ifthe door isopened during the washeroperation,all functions
will stop,including waterfilling.
Incorrect fill hose connection • Hake surethat the fill hosesconnectthe hot watersupply to the
hot inletonthe washer andthe cold water supply to the coldinlet
on the washer(hotto hot, coldto cold).
Water fill optimization • Water may not cover the top levelof the clothes.Thisisnormal
for this high-efficiencywasher`Thewater fill isoptimizedby the
system for bestwash performance.
Snags,holes,tears, rips Pens,pencils,nails, screwsor • Removelooseitemsfrom pockets.
or excessivewear other objects left in pockets
Pins,snaps, hooks,sharp buttons, * Fastensnaps,hooks,buttons and zippers.
belt buckles, zippers and sharp
objects left in pockets
Wrinkling Improper sorting * Avoidmixing heavy items(likework clothes)with light items
(likeblouses).
Overloading • Load your washerso clotheshave enough roomto movefreely.
Incorrect wash cycle • Hatch Cycleselectionto the type of fabric you are washing
(especiallyfor easy-careloads).
Repeatedwashing inwater that istoo hot • Wash in warm or coldwater`
Grayed oryellowed Not enoughdetergent • Usecorrect amount of detergent.
clothes Not using HE{high-effidency) detergent • UseHEdetergent.
Hard water • Usehottest water safefor fabric.
Useawater conditioner likeCalgon brand or installa water
softener.
Water is not hot enough • Makesurewater heater isdeliveringwater at
!20o-!40OF(48o-60oc).
Detergent is not dissolving • Try a liquid detergent.
Dye transfer • Sort clothesby color`If fabriclabelstates washseporotdg,
unstabledyesmay beindicated.
Coloredspets Incorrect useof fabric softener • Checkfabric softener packagefor instructions andfollow
directionsfor usingdispenser.
Dye transfer • Sort whitesor lightly coloreditemsfrom dark colors.
Promptly removewash loadfrom washer`
Water temperature Water supplyis improperly • Makesure hosesareconnectedto correct faucets.
isincorrect connected
Housewater heater is not set • Hakesurehousewater heater isdeliveringwater
properly at!20°-!40°F (48°-60°C).
Washer unusedfor a long time
or not using recommended
qualitg of HEdetergent
Badodorinside
yourwasher
Slight variation
in metallic color
Thisis normal
• Leavethe door slightlyopen for the waterto air dry.
• Runa Basket Cleancycle (foundin the Washer cyclesmenu)
with i cup of bleachor other commercially available product
manufacturedfor thisusesuch asTide®Washing MachineCleaner,
SeeCareand Cleaning/GeneralMaintenanceinthe Loadingand
usingthe washersection.
• Dueto the metallicproperties of paint usedfor this unique
product,slightvariationsof color may occur dueto viewing
angles and lighting conditions. 2 1