GE WCVH4800K - Operational Issues; Water and Leakage Problems

Before gou call for service... GEAppliances.com
TroubleshootingTips
Savetime and mone_t!Reviewthe charts on the
Followingpages Firstand you may not need to call
Forservice.
PossibleCause What ToDo
Notspinningor agitating Drainhoseiskinkedor • Straightendrainhoseand makesurewasherisnot
improperlyconnected sittingonit.
Householddrain may • Checkhouseholdplumbing.Youmayneedtocall
beclogged a plumber.
Drainhosesiphoning;drain hose • Ensurethereisanair gapbetweenhoseanddrain.
pushedtoo fardown inthe drain
Washerpumpfilter mag • CleanPumpFilter- Openthepumpaccessdoor(useacoin)
beclogged and removethe pumpfilterby turningit counterclockwiseand
pullingout.Cleanthefilter,removingall loosedebris,andput filter
backin place.
Loadisout of balance • RedistributeclothesandrunDrain&Spinor Rinse&Spin.
• Increaseloadsizeif washingsmallloadcontainingheavy
and lightitems.
Leakingwater Doorgasket isdamaged • Checkto seeifgasketisseatedand nottorn.Objects
leftin pocketsmaycausedamageto the washer(nails,
screws,pens,pencils).
Doorgasket not damaged • Watermaydripfromthe doorwhenthe doorisopened.
Thisisa normaloperation.
Checkbackleftof washer • tfthisareaiswet, you haveoversudsingcondition.
forwater Uselessdetergent.
Fillhosesor drain hoseis • Makesurehoseconnectionsaretight at washerand
improperlgconnected faucetsandmakesureendof drainhoseiscorrectly
insertedinandsecuredto drainfacility.
Householddrain mag • Checkhouseholdplumbing.Youmayneedtocall
beclogged a plumber.
Not draining Drain hoseiskinkedor • Straightendrainhoseand makesurewasherisnot
improperlgconnected sittingonit.
Householddrain mag • Checkhouseholdplumbing.Youmayneedtocall
beclogged a plumber.
Drainhosesiphoning;drain hose • Ensurethereisanair gapbetweenhoseanddrain.
pushedtoo fardown inthe drain
Washerpumpfilter mag • CleanPumpFilter- Openthepumpaccessdoor(useacoin)
beclogged and removethe pumpfilterby turningit counterclockwiseand
pullingout.Cleanthefilter,removingall loosedebris,andput filter
backin place.
Not spinning Drainhoseiskinkedor • Straightendrainhoseand makesurewasherisnot sittingonit.
improperlgconnected
Householddrain mag • Checkhouseholdplumbing.Youmayneedtocall aplumber.
beclogged
Drainhosesiphoning;drain hose • Ensurethereisanair gapbetweenhoseanddrain.
pushedtoo fardown inthe drain
Washerpumpfilter mag • CleanPumpFilter- Openthepumpaccessdoor(usea coin)
beclogged and removethe pumpfilterby turningit counterclockwiseand
pullingout.Cleanthefilter,removingall loosedebris,andput filter
backin place.
Loadisout of balance • RedistributeclothesandrunDrain&Spinor Rinse&Spin.
• Increaseloadsizeif washingsmallloadcontainingheavy
and lightitems.
Motor isoverheated • Washermotorwill stopif it becomesoverheated,ttwill
automaticallyrestartaftera cool-downperiodof upto
2hours(ifwasherhasnotbeenmanuallyturnedoff).
Dooris open • Makesuredoorisclosed.
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