J49-90369-2 ENVOI:49-90340 ENv05 8/2/2011 7:37 PM Page 20
Before gou call for service...
Possible Cause What ToDo
Incompletecycleor timer Drain hoseiskinkedor ,, Straightendrainhoseand makesurewasherisnot
notadvancing improperlyconnected sittingonit.
Householddrain may • Checkhouseholdplumbing.Youmayneedtocall
beclogged a plumber.
Drainhosesiphoning;drain hose • Ensurethereisanair gapbetweenhoseanddrain.
pushedtoo fardown inthe drain
Washerpumpfilter may • CleanPumpFilter- Openthepumpaccessdoor(useacoin)
beclogged and removethe pumpfilterby turningit counterclockwiseand
pullingout.Cleanthefilter,removingall loosedebris,andput filter
backin place.
Automaticloadredistribution • Timerstopsat 1minute;machinehasredistributedthe
loadonceortwice.Thisis normaloperation.Donothing;
themachinewill finishthewashcycle.
Loudorunusualnoise; Cabinetmoving * Washerisdesignedto move1/4"to reduceforces
vibrationor shaking transmittedtothefloor.Thismovementis normal.
All rubberlevelinglegsare not * Pushandpullonthebackrightandthen backleftof your
firmly touchingthefloor washertocheckif it is level.Ifthe washerisuneven,adjust
therubberlevelinglegssotheyareallfirmly touchingthe
floor.Yourinstallershouldcorrectthisproblem.
Unbalancedload • Opendoorandmanuallyredistributeload.Tocheck
machine,run rinseandspinwith no load.tfnormal,
unbalancewascausedbyload.
Shippingbolts not removed • Allfive (5)shippingboltsshouldbe removedbeforeuse.
Clothestoowet Drainhoseiskinkedor • Straightendrainhoseand makesurewasherisnot
improperlgconnected sittingonit.
Householddrain mag * Checkhouseholdplumbing.Youmayneedto call
beclogged a plumber.
Drainhosesiphoning;drain hose • Ensurethereisanair gapbetweenhoseanddrain.
pushedtoo fardownthe drain
Washerpumpfilter mag • CleanPumpFilter- Openthepumpaccessdoor(useacoin)
beclogged and removethe pumpfilterby turningit counterclockwiseand
pullingout.Cleanthefilter,removingall loosedebris,andput filter
backin place.
Loadisout of balance • RedistributeclothesandrunDrain&Spinor Rinse&Spin.
• Increaseloadsizeif washingsmallloadcontainingheavy
and lightitems.
Nopower/washernot Drain hoseiskinkedor • Straightendrainhoseand makesurewasherisnot
workingordead improperlgconnected sittingonit.
Householddrain mag * Checkhouseholdplumbing.Youmayneedto call
beclogged a plumber.
Drainhosepushedtoo far • Ensurethereisanair gapbetweenhoseanddrain.
downin thedrain
Washerpumpfilter mag • CleanPumpFilter- Openthepumpaccessdoor(useacoin)
beclogged and removethe pumpfilterby turningit counterclockwiseand
pullingout.Cleanthefilter,removingall loosedebris,andput filter
backin place.
Washerisunplugged * Hakesurecordispluggedsecurelyintoaworkingoutlet.
Water supplgisturned off • Turnbothhotandcoldfaucetsfullyon.
Circuitbreaker/fuseis * Checkhousecircuitbreakers/fuses.Replacefusesor
tripped/blown resetbreaker.Washershouldhaveseparateoutlet.
Controlsare not setproperlg • HoldSTART/PAUSEbuttonto startcycle.
Automaticself-sgstemchecks • Firsttimethewasherispluggedin,automaticchecks
occur,it maytakeupto 20secondsbeforeyou canuse
yourwasher.Thisisnormaloperation.
20