49-90369-2 ENVOI:49-90340 ENv05 8/2/2011 7:37 PM Page 21
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Possible Cause What To Do
• AfterSTARTispressed,the washerdoesseveralsystem checks.
Water willflow severalsecondsafter STARTis pressed.
• Turnoff the water sourceand remove the waterconnectionhoses
from the upper backof the washer.Usea brushor toothpick to clean
the screensin the machine.Reconnectthe hosesand turn the water
backon.
Filter clogged or fill hose mag * Hakesurethat the water valvefilters (blueand orangescreen
be kinked must befree of solids)onthe unit are not clogged.Turn offwater
and checkfilter by disconnectinghoseat machine.Checkthat fill
hosesare not kinkedor clogged.
Energy efficiency * Thisisanenergy-efficientwasher.Asa result,thetemperaturesettings
for thiswashermaybedifferentthan for a non-energy-efficientwasher.
Insufficient water supply * Hake surethat the water supplyisturned on.Hake surethat the
water faucets are turned to their completely openposition.
Thewasher door isopen * Thewasher door must beclosedfor allwashercycleoperations.
Ifthe door isopened during the washer operation, allfunctions
will stop,includingwater filling.
Incorrect fill hoseconnection * Hake surethat the fill hosesconnectthe hot water supplyto the
hot inlet onthe washer andthe coldwater supplytothe cold inlet
on the washer(hotto hot, cold to cold).
Water fill optimization * Water may not coverthe top levelofthe clothes.Thisisnormal
for this high-efficiencywasher.Thewater fill isoptimized bythe
system for bestwash performance.
Water doesnot enter
washer or enters slowly
Automatic self-sgstem checks
Water valve screensare stopped up
Bad odor inside
your washer
Snags,holes,tears, rips Pens,pencils,nails, screws or • Removelooseitems from pockets.
or excessivewear other objects left in pockets
Pins,snaps, hooks, sharp buttons, • Fastensnaps,hooks,buttons and zippers.
belt buckles,zippers and sharp
objects left in pockets
Wrinkling Improper sorting • Avoidmixing heavyitems (likework clothes)with light items
(likeblouses).
Overloading • Loadyour washer soclothes have enough room to move freely.
Incorrect wash cgcle • Hatch Cycleselectionto the type offabric you are washing
(especiallyfor easy-careloads).
Repeatedwashing inwater that istoo hot • Wash in warm or cold water.
Grayed oryetlowed Not enough detergent • Usecorrect amount of detergent.
clothes Not using HE(high-efficiencg)detergent • UseHEdetergent.
Hard water • Usehottest water safefor fabric.
• Usea water conditioner likeCalgonbrand or install a water
softener.
Water isnot hot enough • Hake surewater heater isdeliveringwater at
120o-140OF(48o-60oc).
Detergent is not dissolving • Try a liquiddetergent.
Dgetransfer • Sort clothesby color.If fabric labelstates wash seporotelg,
unstabledyesmay beindicated.
Coloredspots Incorrect useof fabric softener • Checkfabric softener packagefor instructions and follow
directionsfor usingdispenser.
Dgetransfer • Sort whites or lightly colored itemsfrom dark colors.
• Promptlyremovewash load from washer.
Water temperature Water supplg is improperlg • Hake sure hosesare connectedto correct faucets.
isincorrect connected
Housewater heater isnot set * Hake sure housewater heater isdeliveringwater
properlg at 120°-140°F(48°-60°C).
Washer unusedfor a long time
or not using recommended
qualitg of HEdetergent
Slightvariation
inmetalliccolor
Thisisnormal
• Leavethe door slightly open for the water to air dry.
• Runa Basket Cleancycle(found inthe Washer cyclesmenu)
with 1 cup of bleachor other commerciallyavailableproduct
manufacturedfor this usesuch asTide®Washing Hachine Cleaner.
SeeCoreand Cleaning/GeneralPlointenoncein the Loadingand
usingthe washersection.
• Dueto the metallic propertiesof paint usedfor this unique
product,slight variationsof color may occurdue to viewing
angles and lighting conditions. 2 1
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