Before you call for service...
Troubleshooting Tips
PERFORMANCE (cont.) Possible Causes What To Do
Pilling Result of normal wear on • While this isnot caused by the washer, you can slow the
polg-cotton blends and pilling process by washing garments inside out.
fuzzy fabrics
Snags, holes,tears, rips Pins,snaps, hooks,sharp • Fastensnaps, hooks,buttons and zippers.
or excessivewear buttons, belt buckles, • Removeloose items like pins, objects in pockets and
zippers and sharp objects sharp buttons.
left in pockets
• Turn knits (which snag easily)inside out.
Undiluted chlorine bleach • Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach or • Rinseitemsthat may have chemicals on them before
dye, permanent wave solution washing.
Wrinkling Improper sorting • Avoid mixing heavy items (likework clothes) with light items
(likeblouses).
• Try a fabric softener
Overloading or incorrect • Load your washer soclothes have enough room to move
water level freely with water covering all of the clothes.
Incorrect wash and • Hatch Cycle selectionto the type of fabric you are washing
dry cycles (especiallyfor easy care loads).
Repeated washing in • Wash in warm or cold water
water that is too hot
SOUNDS Possible Causes What To Do
"Metallic clicking" Shifter mechanism is • The drivesystem will engage at the start of agitate and
engaging or disengaging disengage when agitate iscomplete. Thisoccurs multiple
times during the wash.
Beck and forth "swoosh" Electric motor reversing • Thismachine has a drive system that doesn't use gears.
or light "clicking" sound direction Thissound isthe motor rotating back and forth to agitate
during agitate your laundry.
Quick short agitation Clothing redistribution • At the end of agitate, the motor makes short agitation strokes
sounds at end of agitate to redistributethe load.
"Click" when water Relay switch • The relay makes a click sound when activated. Thewater
stops filling levelactivates the relay and stopsfilling.
"Clicking" behind Control Automatic Temperature • Thisvalve mixes in cold and hot water The "clicking" isthe
Panel during fill Control Valve valve turning on and off.
Water volume changes Automatic Temperature • Thisvalve mixes in cold and hot water The sound changes
during fill Control Valve when the valvesare turned on and off.
Motor "whining up" or Motor ramping up/down • The motor will speed up incrementally during the spin cgcle.
"coasting down" in spin during spin cycle When spin iscomplete, it will coast until it stops.
"Humming" Water drain pump • The drain pump will make a humming soundwhen pumping
out water after agitation stops and continue until spin is
complete.
"Gurgling" Water drain pump • When the pump starts drawing in air, It starts to gurgle.
Thewasher should then begin spinning and the sound will
continue until it is done spinning.
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