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GE Profile Harmony WPGT9360

GE Profile Harmony WPGT9360
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GE Appliances
General Electric Company
Louisville, Kentucky 40225
31-9133
Harmony Washer
WPGT9360
Technical Service Guide
September 2005
GE Consumer & Industrial
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GE Profile Harmony WPGT9360 Specifications

General IconGeneral
BrandGE Profile
ModelWPGT9360
TypeTop Load Washer
ColorWhite
Energy Star CertifiedYes
Weight205 lbs
Steam FunctionYes
Smart CapableNo
Wi-Fi EnabledNo

Summary

Safety Precautions

Important Safety Notice

Information for individuals with electrical, electronic, and mechanical experience.

Grounding and Power Disconnection

Mandatory steps for safe servicing, including grounding and power disconnection.

Model Number Nomenclature

Decoding Model Number

Explains the meaning of characters in the GE washer model number.

Serial Number Date Interpretation

How to determine the manufacture date from the serial number format.

Warranty Information

Warranty Coverage Details

Outlines warranty periods, what is replaced, and associated costs.

Warranty Exclusions and Legal Rights

Lists items not covered and consumer legal rights under the warranty.

Washer Overview

General Features and Technology

Highlights the Harmony Washer's advanced washing technology and features.

Control Panel Operation

Button and Touch Screen Functions

Explains the operation and purpose of each control panel button and the touch screen.

Quick Start Guide

Basic Washing Procedure

Step-by-step guide for loading, detergent use, cycle selection, and starting.

Wash Cycle Guide

Cycle Selection by Load Type

Guidance on choosing cycles based on color, garment type, or fabric type.

Special Cycles Overview

Description of special cycles for specific items or cleaning needs.

Stain Inspector Feature

Stain Treatment Process

Instructions for using the Stain Inspector to treat specific stains.

Summary Screen Options

Adjusting Wash Settings

How to modify soil level, temperature, and wash action via the summary screen.

Wash Options and Time Adjustments

Details on using wash options like Delay Start, Presoak, and adjusting cycle time.

Custom Cycle Management

Creating, Using, and Saving Cycles

Steps to create, save, and recall personalized wash cycles.

Help and Diagnostic Features

Accessing Help and Troubleshooter

Using the HELP button for information and troubleshooting common problems.

Setting Machine Preferences

Configuring button beep, end-of-cycle signal, and washer/dryer communication.

Washer Operation Details

Wash Cycle Stages and Sensing

Explains the wash process, load sensing, and water fill mechanisms.

Basket Wash and Water Temperature

Details on basket rotation for washing and temperature regulation.

Centrifusion, Spin, and Rinse Cycles

Describes the washing, spinning, and rinsing phases of the cycle.

Component Identification Diagrams

Top View Component Layout

Diagrams identifying key components visible from the top of the washer.

Electronic Component Connections

Inverter and Main Board Pinouts

Details the pin configurations for the inverter and main control boards.

Washer Component Removal

Backsplash and Control Board Removal

Steps for removing the backsplash and the main control board assembly.

Membrane Keypanel and Inverter Access

Instructions for accessing the membrane keypanel and inverter board.

Inverter Board Testing

Inverter Power and Voltage Checks

Procedures for testing inverter power supply and output voltages.

Protective Cover and Brake Resistor

Protective Cover and Brake Resistor Service

Steps for removing the protective cover and servicing the brake resistor.

Pressure Sensor (Water Level)

Sensor Function and Testing

Explains the sensor's role in water level detection and how to test it.

Water Valve Assembly Service

Water Valve Function and Removal

Details the water valve's solenoids, resistance, and removal procedure.

Top Cover Removal

Accessing Components Under Top Cover

Instructions for removing the top cover and associated wiring.

Wash Basket Removal

Basket and Infusor Removal Steps

Procedure for removing the wash basket, infusor, and hub nut.

Drain Pump Service

Drain Pump Cleaning and Removal

Guide to cleaning the impeller and removing the drain pump assembly.

Thermistor and Temperature Control

Thermistor Function in Auto Temp

Explains how the thermistor regulates wash water temperature.

Outer Tub and Suspension System

Outer Tub Removal Procedure

Detailed steps for safely removing the heavy outer tub assembly.

Heating Element and Hi-Limit Thermostat

Heating Element and Thermostat Function

Describes the heating element's role and the hi-limit thermostat's safety function.

Heating Element and Thermostat Service

Heating Element and Thermostat RemovalInstallation

Steps for removing and installing the heating element and hi-limit thermostat.

Heating Element Troubleshooting

Diagnosing No Heating Issues

Flowchart for diagnosing and resolving heating element problems.

Motor Assembly Details

Direct Drive Motor Specifications

Information on the direct-drive motor's construction, speed, and resistance.

Hall Sensor Diagnostics

Hall Sensor Function and Testing

Explains the Hall sensor's role in RPM measurement and testing procedures.

Clutch Shifter Assembly

Clutch Operation and Cycle Engagement

Describes how the clutch operates during different wash cycles.

Clutch Motor Diagnostics

Steps for diagnosing clutch motor voltage, resistance, and switch function.

Bearing Housing Assembly

Bearing Housing Removal Procedure

Instructions for removing the bearing housing assembly.

Field Service Mode

Entering and Using Service Mode

Guide to accessing and navigating the field service mode for diagnostics.

Interpreting Service Diagnostics

How to read error codes and diagnostic messages in service mode.

Factory Test Mode

Test Mode Procedures and Information

How to access and perform factory tests on washer components.

Control Quick Reference Chart

Mode Transition Overview

Diagram illustrating transitions between different washer operating modes.

Troubleshooting Common Issues

Display and User Interface Problems

Diagnosing issues with the LCD display, touch screen, and buttons.

Motor and Water Level Problems

Troubleshooting motor noise and improper water shut-off.

Error Codes and Flood Condition Diagnosis

Interpreting error codes for Flash ROM, Thermistor, and flood conditions.

Drain, Fill, and Sensor Error Diagnosis

Troubleshooting steps for drain system, fill issues, and pressure sensor errors.

Touchscreen, Lid Switch, Motor Errors

Diagnosing problems with touchscreen, lid switch, and motor rotation.

Brake, Inverter, Clutch Error Diagnosis

Troubleshooting brake failures, inverter communication, and clutch issues.

Wiring Schematic Diagram

Component Electrical Connections

Diagram illustrating the electrical layout and connections of washer components.

Illustrated Parts Breakdown

Top Panel and Front Component Diagrams

Visual guide to parts located on the washer's top panel and front.

Chassis and Base Component Diagrams

Diagrams showing parts related to the washer's chassis and base.

Internal Drum and Motor Component Diagrams

Visual representation of internal parts including the drum, motor, and heating element.

Part Number Catalog - Part 1

Catalog listing part numbers, descriptions, and quantities for washer components.

Part Number Catalog - Part 2

Catalog listing part numbers, descriptions, and quantities for washer components.

Backsplash Switching Procedure

Overview and Tools for Switching

Explains the purpose and steps for switching backsplashes, listing tools.

Washer Control Board and Backsplash Removal

Steps to remove the washer control board and its backsplash assembly.

Dryer Control Board and Backsplash Removal

Steps to remove the dryer control board and its backsplash assembly.

Reassembling Backsplashes and Control Boards

Instructions for attaching control boards to new backsplashes and final reassembly.

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