13
Troubleshooting guide
THE DEVICE DOES NOT TURN ON.
• Check connection to the mains.
• Check that the power is switched on.
• Check that the front door is closed.
THE GREEN WASH-LIGHT IS ON WHEN DEVICE IS NOT WASHING.
• Wait until the drying period is over.
• If after a few hours the unit does not restart, reset the system.
• If the error continues after resetting, contact an authorized repair service.
RED SERVICE/ERROR-LIGHT IS CONTINUOUSLY ON.
• Wait for at least 1 hour.
• Execute Power wash.
• Reset default program settings (Switch the unit OFF and wait about 20
seconds then restart).
• If the error continues after resetting, contact an authorized repair service.
THE DEVICE IS LEAKING LIQUID.
• It is possible that the device leaks washing liquid if transported horizontally and
the cork of the washing liquid container is not properly closed. Wait 8 hours
before first use.
• Check the flush bowl. Empty the bowl if necessary.
• If leaking continues, contact an authorized repair service.
THE OPERATING LIGHTS ARE NOT FUNCTIONING.
• Check connection to the mains.
• Check that the power is switched on.
• Reset the program settings (see Resetting the unit on page 10)
• Contact authorized Genano service.
AIRFLOW THROUGH THE DEVICE IS POOR OR IT SMELLS OF METALLIC GASES.
• Turn device off and contact authorized Genano service.
WARNING! Repairs and maintenance work must be carried out by authorised
Genano service personnel only.
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