14
Troubleshooting
TROUBLESHOOTING
Problem Possible Causes Possible Corrective Actions
Generator
transceiver light
not illuminated
The transceiver is not receiving power.
Connection to generator transceiver
may not be made.
Check that the harness transceiver
connection is made properly at the
transceiver and controller.
The transceiver is not receiving power.
Fuse has failed, been damaged or is
removed from generator controller.
Check and replace fuse.
The transceiver is not receiving power.
Generator battery is disconnected.
Check generator battery connections.
Generator trans-
ceiver light fl ashing
The transceiver is not in communica-
tion with the display unit.
Install or replace batteries.
Display unit may be out of range.
Display unit -yellow
and red lights are
fl ashing
The generator transceiver is not com-
municating with the generator.
Check the wiring harness and
connections between the Generator
control panel and the transceiver.
Display Unit – All
lights fl ashing
(communication
lost between
Generator
Transceiver and
Display unit)
Display unit is out of range with
generator transceiver.
Check range status by performing the
Signal Strength Test and move display
unit closer to generator until range is
acceptable.
Generator transceiver is not com-
municating with generator controller or
is not receiving power.
Check that the connection to the
transceiver is made properly.
Check that the connection to the
controller is made properly.
The transceiver is not receiving power.
Fuse has failed, been damaged or is
removed from generator controller.
Check and replace fuse.
The transceiver is not receiving power.
Generator battery is disconnected.
Check generator battery connections.
Display Unit – No
lights illuminate
when button
pressed
Dead batteries. Check and replace batteries.
Battery - Battery
life is less than
expected
Low signal strength.
Perform the Signal Strength Test
and relocate to a location with higher
signal strength, if necessary.
Low signal strength
Signal reduced due to travel through
various mediums, such as, metal
siding, tinted or fi ltered windows,
brick, multiple walls or atmospheric
conditions.
Perform the Signal Strength Test
and relocate to a location with higher
signal strength, if necessary.
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