Appendix A: Troubleshooting
Solution1: Make sure that the Parallel Port
Mode is set to EPP or Bi-
directional in your computer
BIOS. Consult your computer
manual on how to make changes
to the BIOS.
Solution2: Edit the SYSTEM.INI file and
type the following line in the
[ScannerParameters] section and
save the changes:
Port_ChipType=17
Note: If you have never edited this file
before, make a backup copy of the
SYSTEM.INI file.
Symptom: The keyboard and the mouse
locked after the scanner was
installed.
Cause: There is an I/O (Input/Output)
address conflict.
Solution: Change the Parallel Port Address
in your computer BIOS (3BCh is
recommended). Consult your
computer manual on how to make
changes to the BIOS.
Symptom: The sound was lost after the
scanner was installed.
Cause: There is an I/O (Input/Output)
address conflict. This situation
usually occurs with Yamaha OLP3
sound cards.
Solution: Change the Parallel Port Address
in your computer BIOS (3BCh is
recommended) and make sure that
the Parallel Port mode is set to
EPP or Bi-directional. Consult
your computer manual on how to
make changes to the BIOS.
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