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Introduction to GR228X Test Systems
GenRad Customer Care Center
GenRad offers customer support through the GenRad Customer Care Center (CCC). You can
contact the Customer Care Center for assistance at any time if you are unable to solve a problem
through the use of on-line help or product documentation. If the Customer Care Center is closed
when you call, you can leave a voice mail message by phone.
Before contacting the Customer Care Center, please have the following information available:
z Your site number
z Hardware system type
z System serial number
z Software version number
You can contact the Customer Care Center by:
Phone
(978) 589-7000
USA only: 1–800–4–GENRAD
(1-800-443-6723)
Select the number 1 to connect to the Customer
Care Center.
Fax (978) 589-2080 (Customer Care Center)
(978) 589-7007 (GenRad Main)
E–mail cs1@genrad.com
Mail GenRad, Inc.
7 Technology Park Drive, MS 6
Westford, MA 01886-0033
World Wide Web http://www.genrad.com
FTP ftp.genrad.com
login: anonymous
password: your e-mail address
cd pub/pub (public, for directory use ls)
or
cd pub/incoming (public, directory cannot be seen)
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