GigaComm NetComm - User Manual

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NetComm & GigaComm Plume Wi-Fi Setup Guide

Welcome to the Gigabit Community! We’ve sent you a few pieces to connect you to our ultra-fast

network. The NetComm router will give you a direct connection to the Internet and the GigaComm

Plum Wi-Fi SuperPods will provide consistent connection across your home or office.

Simply follow the below instructions to setup your new internet connection.

In the NetComm CPE box:

1 x NetComm Router

2 x 4G/LTE antennas

1 x RJ45 Ethernet cable

1 x RJ11 Telephone cable

1 x Power supply (12V/2A)

In the Plume Boxes:

2 x Plume Pods + Any additionally purchased pods

If any of these items are missing or damaged, please contact GigaComm Support immediately at

support@gigacomm.net.au

Figure 1. Connection setup for your new CPE and Wi-Fi access points.

NetComm CPE & Access Point Setup Guide

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Summary

NetComm Router Setup

Connecting the NetComm CPE

Connect antennas, power, and WAN port to NBN NTD.

Plume Wi-Fi Setup Process

Download Plume App and Create Account

Download the Plume WiFi app and create your account.

Email Verification and Pod Connection

Verify your email and follow initial pod connection steps.

Pod Connection and Configuration

Connect the Plume pod to the NetComm CPE and plug into power.

Wi-Fi Network Name and Password Setup

Configure your Wi-Fi network name (SSID) and password.

Adding Multiple Pods and Joining Network

Connect additional pods and join the new Wi-Fi network.

Viewing Connected Pods

Access the network screen to view connected Plume Pods.

Post-Setup and Support

Connecting Phone System and Support

Connect your phone system and contact support for issues.

LED Indicator Reference

NetComm CPE LED Indicators

Definitions for NetComm CPE LED lights.

Plume Pod LED Indicators

Definitions for Plume Pod LED lights.