In what scenario
does the user have to
factory reset the
android phone?
In the following scenarios user needs to reset his
phone. a) Phone not responding b) Phone
automatically Restarting c) Erratic behavior of
phone d) Bad Battery backup or charging issues e)
Apps not working f) Deleted any pre-installed apps
by mistake g) Erased customer data & settings h)
To remove a account. Note: If the problem persists,
please visit your nearest Service Center.
How to connect
device via USB
tethering?
Please follow the following steps. a) Plug in USB
cable and connect it to your PC. b) In the Main
Menu of Phone -> Settings -> All settings -> More
wireless -> -> Wireless & networks -> Select USB
Internet . Let the PC install the drivers first and
after that you will be connected to the Internet
automatically. You can download the driver from
our Website: http://gionee.co.in
How to connect
device via portable
hotspot?
Please follow the following steps. a) Plug in your
USB cable and connect it to PC. b) From Main Menu
in Phone-> Settings -> All settings -> More
wireless -> Wireless & network -> Tethering &
Portable hotspot->Select USB tethering. Let it
install all the driver first and after that you
will be connected to Internet automatically.
Drivers can be downloaded from our Website
How to connect your
device as USB mass
storage?
Please follow the following steps. a) Plug in USB
cable and connect it to PC. b) Select File copy .
Let all the drivers install first and then your
Device will be connected as a USB Mass Storage.
Drivers can be downloaded from our web site
How to add Data
Account or APN
settings?
All Gionee Smartphones come with Pre-loaded
Internet Settings. User needs to insert SIM and
turn the Data Connectivity On. The phone will
automatically detect settings.
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