The document describes the Giraffe Tools Metal Garden Hose Reel Box, Model SW-5. This device is a sturdy metal hose reel designed for garden use, featuring an anti-rust powder coating for enhanced strength and durability.
Function Description
The primary function of the Giraffe Tools Metal Garden Hose Reel Box is to store and manage garden hoses efficiently. It allows users to neatly wind and unwind their garden hose, preventing tangles and extending the hose's lifespan. The reel box is equipped with a hose guide system that helps in evenly distributing the hose as it's wound, and a crank handle for manual operation. It also includes a leader hose to connect the reel to a water source.
Important Technical Specifications
- Model: SW-5
- Material: Sturdy metal with anti-rust powder coating
- Hose Capacity:
- 1/2" x 200 ft. garden hose
- 5/8" x 150 ft. garden hose
- Note: A 3/4" hose may not be applicable to the hose guide.
- Leader Hose: 5ft. 5/8" leader hose included
- Connection Type: 3/4" GHT (Garden Hose Thread)
- Working Temperature: 0-104°F (approximately -17.8°C to 40°C)
- Max. Working Pressure: 1.2 MPA (approximately 174 PSI)
- Item Weight: 11.9 kg / 26.3 lbs
- Dimensions (Approximate):
- Length: 22 53/64" (approx. 58.7 cm)
- Width: 20 15/32" (approx. 51.8 cm)
- Height: 17 3/64" (approx. 43.3 cm)
Usage Features
The hose reel box is designed for ease of installation and use.
- Installation:
- Choosing a Place: It is recommended to install the hose reel close to the chosen water source, ensuring the leader hose can reach the faucet.
- Assembly:
- Open the lid and retrieve the crank handle and leader hose (with the L-shaped connector).
- Install the crank handle by aligning screw holes, inserting the screw, and tightening it with a screwdriver. A pre-fixed nut on the side cover assists in this step.
- Align the regulator of the hose guide system to the water inlet side. If misaligned, lift its latch to adjust and re-lock. Ensure the regulator is on the screw rod for proper operation.
- Uncoil your garden hose (not included), pass its female connector through the regulator, and connect it to the water inlet. A wrench is recommended to prevent leakage, and a rubber washer should be in place.
- Close the lid and rotate the crank handle clockwise to wind the hose into the cabinet.
- Connect the leader hose to a faucet, using a wrench and ensuring a rubber washer is present to prevent leakage.
- Tighten the L-shaped connector with the leader hose. Insert this connector into the water inlet of the reel box and press the latch down to fix it. The connector's direction can be adjusted by lifting the latch, turning, and then pressing the latch down to secure. It's crucial to press the latch completely to prevent detachment under high water pressure.
- Operation: Once installed, the hose can be easily unwound for use and rewound into the cabinet using the crank handle. The hose guide system ensures even winding.
- Troubleshooting Guide: The manual provides solutions for common issues:
- Crank handle screw cannot be tightened: Check screw length; contact customer service if too short.
- White dot on product: Wipe gently with alcohol-moistened cloth.
- Inlet hole & Handle hole confusion: Turn the hose guider side towards you; left is water inlet, right is handle hole.
- Scratches on product: Take a picture and contact customer service.
- Leakage near connection: Contact customer service with pictures/videos.
- Leakage near entry point of leader hose: Tighten the connection one turn at a time and check for the washer in the hose connection. For efficient support, include purchase channel, order number, and visual evidence in emails to customer service.
Maintenance Features
Proper maintenance is crucial for the longevity of the hose reel box.
- Winter Storage: DO NOT EXPOSE THE HOSE REEL TO THE COLD ENVIRONMENT IN WINTER. Water inside the hose can freeze, expand, and crack the hose. It is advisable to drain the hose and store the reel in a frost-free environment during winter.
- Cleaning: DO NOT USE ANY CHEMICALS on the hose, such as dialysis, petroleum solvents, or lactic acid. DO NOT IMMERSE THE HOSE REEL IN WATER when cleaning. The housing can be easily wiped with a damp cloth to extend its life.
- Warranty: Giraffe Tools offers a 24-month warranty on all original new products, starting from the original purchase date. This warranty is non-transferable and covers defects in parts and materials.
- Warranty Process: Buyers must provide sufficient proof of purchase (order number or sales invoice), and Giraffe Tools may require documentation of troubleshooting steps, visible proof (pictures/videos) of the defect, or return of the item for inspection. Replacements will follow the same 24-month warranty timeframe.
- Not Covered Under Warranty: Purchases from unauthorized resellers, unauthorized alterations, products without sufficient proof of purchase, second-hand products, items with expired warranty, and damage from misuse (improper storage, falls, extreme temperatures, water damage, improper operation).
- Warranty Extension: Users can complete online registration for a 100-day warranty extension.
For further information or customer service, users can visit giraffetools.com or contact them via email at contact@giraffetools.com or by phone at +1 (833)583-0881 (9am - 5pm EST).
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