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Specific instructions for installing the bracket on a wall or post.
How to extend the hose and lock it at the desired length.
How to retract and shorten the hose safely and effectively.
Best practices and tips for using the hose reel to prevent damage.
Instructions for detaching the hose reel from its mounting bracket.
Troubleshooting steps if the mounting bracket detaches from the wall.
Diagnosing and resolving issues with the hose not retracting fully.
Steps to fix a jammed hose that cannot be retracted or extended.
Guidance on fixing leaks at the leader hose connection point.
Tips for resolving difficulties when pulling the hose from the reel.
Avoid damage to reel and nozzle by retracting hose at a steady pace.
Opening the casing voids warranty and is dangerous due to internal tension.
Prevents unnecessary pressure buildup on the hose.
Internal metal parts are irreplaceable.
Cold can make plastic brittle and water freezing can crack the hose.
Wipe with a damp cloth to prevent dust and sand damage to the mechanism.
Avoid using chemicals like petroleum solvents or lactic acid to prevent damage.
Clean housing with a damp cloth; do not submerge the reel in water.
Details the 24-month warranty against defects in parts and materials.
Steps for buyers and Giraffe Tools to follow for warranty claims.
Specifies acceptable forms of proof for warranty claims.
Lists conditions and damages that are excluded from the warranty.
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