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Steps to connect and assemble the retractable hose reel after mounting.
Checks to perform to ensure the hose reel is functioning correctly.
Instructions on how to extend the hose and lock it at a desired length.
Guidance on how to retract or shorten the hose to a new length.
Best practices for operating the hose reel to prevent damage and ensure longevity.
Steps to safely detach the hose reel from its mounting bracket.
Troubleshooting steps if the mounting bracket detaches from the wall.
Solutions for a hose that fails to retract to its complete length.
Addressing issues where the hose is stuck and won't move.
How to fix leaks occurring at the connection point of the leader hose.
Diagnosing and resolving difficulty experienced when pulling the hose.
Tips and methods to prevent and resolve hose kinking.
Troubleshooting steps to address issues with low water pressure.
Instructions to contact customer service for bracket cracking issues.
Details on the 24-month warranty period, coverage, and transferability.
Steps required for buyers and Giraffe Tools to process warranty claims.
Acceptable forms of documentation for validating a purchase.
Exclusions and limitations of the product warranty.