Global Sentinel User Manual

Global Power Technologies TROUBLESHOOTING
302842 Rev0 | Sentinel Page 43 of 61
6 TROUBLESHOOTING
The table below shows a list of issues that may arise as well as their causes and possible solutions. For
any issues or concerns that is not listed below, contact GPT Customer Service at +1-403-720-1190 or
customer.service@globalte.com
Problem Probable Cause Possible Solution
Lookup
Section
Cartridge heater
does not react
Air in fuel line
Purge fuel lines of air or
attempt restarting the TEG.
3.7
Supply gas pressure too low
Increase the gas supply to the
TEG.
2.3
Fuel filter dirty
Replace fuel filter element
5.2
Fuel pressure adjustment
incorrect
Adjust the TEG fuel pressure. 4.3.2
Fuel orifice plugged
Replace the fuel orifice.
5.4
Fuel orifice size incorrect
Replace the fuel orifice with
one of the correct size.
5.4
Buildup of debris on intake
screen
Clean intake screen.
Start Up Battery Voltage Low
Charge or replace start up
battery.
3.8
Replace start-up battery fuse.
Heater damaged Contact GPT
Preheater faulty
Contact GPT
Cartridge heater
reacts but does
maintain
reaction.
Supply gas pressure too low
Increase the gas supply to the
TEG.
2.3
Fuel filter dirty Replace fuel filter element 5.2
Fuel pressure adjustment
incorrect
Adjust the TEG fuel pressure 4.3.2
Fuel orifice plugged Replace the fuel orifice 5.4
Fuel orifice size incorrect
Replace the fuel orifice with
one of the correct size.
5.4
Buildup of debris on intake
screen
Clean intake screen
Start-up battery voltage low
Charge or replace start up
battery
5.3
Start-up battery voltage low
Charge or replace start up
battery
5.3.1, 5.3.3
Heater damaged
Contact GPT
Thermocouple connection to
valve not tight
Check/tighten thermocouple
connection to valve
5.4

Global Sentinel Specifications

General

Brand	Global
Model	Sentinel
Category	Portable Generator
Language	English