For
prompt assistance, please have the following information
available to give the Customer Assistance Representative:
Your name, address, home and business
telephone numbers
Vehicle Identification Number
(This
is available
from the vehicle registration or title, or
the
plate at
the top left of the instrument panel and visible
through
the
windshield.)
Dealership name. and location
Vehicle delivery date and present mileage
Nature
of
concern
We encourage
you
to
call us
so
we can give your inquiry
prompt attention. However,
if
you wish to write GMC,
address your inquiry to:
GMC Customer Assistance
3
1
E.
Judson Street 1607-04
Pontiac, MI 48342-2230
In
Canada, write to:
General Motors
of
Canada Limited
Customer Communication Centre,
163-005
1908 Colonel
Sam
Drive
Oshawa. Ontario
L
1
H
8P7
Refer to your Warranty and Owner Assistance Information
booklet for addresses of GM Overseas offices.
When contacting GMC, please remember that your concern
will
likely be resolved
in
the dealership, using the dealer’s
facilities, equipment and personnel. That is
why
we suggest
you follow Step One first
if
you have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To
assist customers who are deaf, hard of hearing,
or speech-impaired and who use Text Telephones
(TTYs), GMC has TTY equipment available
at its Customer Assistance Center.
Any
TTY
user can communicate
with
GMC
by
dialing:
1
-800-GMC-8583. (TTY users
in
Canada can
dial 1-800-263-3830.)
8-4
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