REVA_082012
22
Trouble Shooting with Smart Tek
Models: 501M26D, 501L26, 501T28
Problem: Solution:
1. Check right angle plug is connected to the transformer.
2. Check the plug end of the transformer is plugged into the wall outlet.
Chair doesn't work, both LED lights are off.
3. Check the fuse or breaker to the wall outlet the chair is plugged into.
If all above are ok, defective transformer replace it.
Chair doesn't work, both LED lights are on. 1. Check motors are plugged into the control box. If all above are ok,
defective control box or motors, both motors rarely go bad, replace the
control box.
Chair motor runs in one direction, both lights are on. 1. Defective hand control, replace it.
1. Check the quick release connector is plugged in and locked in the
chair pocket.
Chair doesn't work; LED on hand control is off.
2. Check the extension from the pocket is connected to the control box.
If all above are ok, defective hand control or extension wire or control
box, extension wire rarely goes bad, replace control box and hand
control, replace hand control first, if problem is resolved send control
box back.
Model: 502
Problem: Solution:
1. Check right angle plug is connected to the transformer.
2. Check the plug end of the transformer is plugged into the wall outlet.
Chair doesn't work, both LED lights are off.
3. Check the fuse or breaker to the wall outlet the chair is plugged into.
If all above are ok, defective transformers replace both.
Chair doesn't work, both LED lights are on. 1. Check motors are plugged into the control box. If all above are ok,
defective control box or motors, both motors rarely go bad, replace
control box.
Chair motor(s) run in one direction, both lights are on. 1. Defective hand control, replace it.
1. Check the quick release connector is plugged in and locked in the
chair pocket.
Chair doesn't work; LED on hand control is off.
2. Check the extension from the pocket is connected to the control box.
If all above are ok, defective hand control or extension wire or control
box, extension wire rarely goes bad, replace control box and hand
control, replace hand control first, if problem is resolved send control
box back.
1. Check right angle plug is connected to the transformer.
2. Check plug end of the transformer is plugged into the wall outlet.
Chair works but slowly, hand control light is on and
one of the Y connector lights is off.
3. Check power to the socket on the wall outlet the chair is plugged
into. If all above are ok, defective transformer replace it.
Models: Capri, 355M, 355L, 359M, 359L, 501JP, 501S, 501M, 501L, 501T, 501S23, 510, 505L, 505M, 505S, 505JP, 506,
756L, 756MC, 451, 410, 643, 747, 751TY, 752, 401L, 401, 906
Problem: Solution:
1. Check right angle plug is connected to the transformer.
2. Check the plug end of the transformer is plugged into the wall outlet.
Chair doesn't work, both LED lights are off.
3. Check the fuse or breaker to the wall outlet the chair is plugged into.
If all above are ok, defective transformer replace it.
Chair doesn't work, both LED lights are on. 1. Defective motor replace it.
Chair motor runs in one direction, both lights are on. 1. Defective hand control, replace it.
1. Check the quick release connector is plugged in and locked in the
chair pocket.
Chair doesn't work; LED on hand control is off.
2. Check the extension from the pocket is connected to the motor. If all
above are ok, defective hand control or extension wire, extension wire
rarely goes bad, replace hand control.
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