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Goldtouch Go!2 GTP-0044W - User Manual

Goldtouch Go!2 GTP-0044W
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2/2/22, 3:16 PM
GTP-0044W Go!2 Bluetooth Keyboard Pairing/Troubleshooting - Goldtouch
https://www.goldtouch.com/go2-quickstart/
1/5
To connect your GTP-0044W Go!2 Mobile Bluetooth
Keyboard, please use the following directions:
The Goldtouch Go!2 Travel Keyboard is equipped with Bluetooth technology. Bluetooth is a short-range
wireless technology that lets you connect multiple computers, input devices, mobile phones, and handheld
devices to each other without cables. To use the Goldtouch Bluetooth Keyboard, please check to make sure that
Bluetooth is turned on.
PC User Pairing and Troubleshooting:
*Look towards the middle of the page for Mac Instructions*
Please ensure that your computer or device
has the latest Bluetooth Receiver by
following the steps below:
Step 1) Check your Device Manager settings in Control Panel to validate current Bluetooth Radio Drivers and
proper Bluetooth Radio function. Go to Control Panel/Device Manager.
You should see the following under Bluetooth Radios.
If your system has an integrated Bluetooth Radio you will see “an OEM Bluetooth Radio” i.e Intel, Broadcom, l,
etc.. and Microsoft Bluetooth Enumerator. If your system has a Bluetooth Dongle connected you will see
Generic Bluetooth Driver and Microsoft Bluetooth Enumerator.
**If you do not have native Bluetooth, you may purchase our Optional Goldtouch
Bluetooth USB Dongle available on our website or through our Reseller Channel. Do
NOT use this Optional Bluetooth Dongle if your computer or device already has native
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Goldtouch Go!2 GTP-0044W Specifications

General IconGeneral
Product NameGoldtouch Go!2
Model NumberGTP-0044W
Key Switch TypeScissor Switch
Battery TypeRechargeable Lithium-Ion
Charging PortMicro USB
ColorBlack
ConnectivityBluetooth
CompatibilityWindows, macOS
Keyboard LayoutQWERTY
Included AccessoriesUSB Charging Cable

Summary

PC User Pairing and Troubleshooting

Check Bluetooth Driver and Function

Validate Bluetooth Radio Drivers and function in Device Manager.

Disable Power Saving for Bluetooth Radio

Ensure the Bluetooth radio is not set to turn off to save power in Device Manager.

Configure Keyboard Wake Settings

Ensure keyboard devices are allowed to wake the computer in Device Manager.

Pairing Process

Perform Keyboard Pairing Steps

Follow numbered steps to connect and pair the GTP-0044W keyboard with the computer.

Mac User Pairing and Troubleshooting

Enable Bluetooth Wake for Mac

Ensure Bluetooth devices are allowed to wake the Mac in System Preferences.

System Controller Resets

Perform SMC and PRAM resets for Bluetooth issues on Mac.

Mac Pairing Steps

Follow specific steps for pairing on a Mac, ensuring correct discovery mode.

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