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SECTION VI
WARRANTY
6.00 WARRANTY
THE MANUFACTURER warrants all scales to be free from defects in parts and workmanship. Its obligation under
this warranty is limited to repairing or replacing an improperly operating unit, providing the scale has been under
normal usage and service.
The following terms and conditions apply:
1. The warranty period is for one year starting on the date of shipment to the purchaser.
2. The warranty covers parts and factory labor to repair the scale, except where parts failure is caused from
abuse or misuse of the scale or load sensors.
3. Notice of the alleged defect must be given during the warranty period and must state the model number,
serial number, date of purchase and installation date. The scale or portion thereof is to be shipped prepaid
back to the factory. The customer must first contact the factory for return authorization number and
receive proper packing/shipping instructions and shipping address. The seller accepts no
responsibility for loss or damage to any product or part in transit, nor will any claim be honored unless the
product or part is received intact with no evidence of previous attempts at repair.
4. The seller’s sole obligation under this warranty shall be, at its option, to repair, replace or refund the
purchase price of the equipment.
5. The obligations of the manufacturer under this warranty does not include responsibility for any
transportation expense of equipment or field labor or expenses that may be requested by the purchaser in
lieu of returning the scale to the factory.
6. The seller shall not be responsible for:
a. Consequential, collateral, or special losses or damages.
b. Defects caused by fair wear and tear, abnormal conditions of use, accident, neglect or misuse.
c. Improper operating, maintenance or repair.
d. Batteries.
7. This warranty and any obligation of liability shall cease and terminate immediately if:
a. Any unauthorized modification, alteration, or
b. Substitution of any part or parts of the product is made; or
c. The serial number of the product is altered or defaced, or
d. Batteries other than genuine American made heavy duty “D” size alkaline batteries are used.
8. No employee or agent of the seller has any authority to add to, subtract from, or change any portion of this
warranty and the seller’s obligation is limited strictly to these terms as written and defined by the seller.
9. This warranty is the sole warranty of the seller and any other warranties expressed, or implied in fact, are
hereby specifically excluded.
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