2 K2 Solo Media Server Accessories Installation Instructions 13 October 2009
Grass Valley Product Support
Grass Valley Product Support
To get technical assistance, check on the status of a question, or to report new issue,
contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To access support information on the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems.
World Wide Web: http://www.grassvalley.com/support/
Technical Support E-mail Address: gvgtechsupport@grassvalley.com.
Telephone Support
Use the following information to contact Product Support by phone.
International Support Centers
Our international support centers are available 24 hours a day, 7 days a week.
Authorized Local Support Representative
A local support representative may be available in your country. To locate a support
ce
n
ter during normal local business hours, refer to the following list. This list is
regularly updated on the website for Grass Valley Product Support
(http://www.grassvalley.com/support/contact/phone/).
After–hours local phone support is also available for warranty and contract
cust
omers.
Support Center Toll free In country
France +800 80 80 20 20 +33 1 48 25 20 20
United States +1 800 547 8949 +1 530 478 4148
Region Country Telephone
Asia
China +86 10 5883 7575
Hong Kong, Taiwan, Korea, Macau +852 2531 3058
Japan +81 3 6848 5561
Southeast Asia - Malaysia +603 7492 3303
Southeast Asia - Singapore +65 6379 1769
Indian Subcontinent +91 11 515 282 502
+91 11 515 282 504
Pacific
Australia, New Zealand +61 1300 721 495
Central America,
South America
All +55 11 5509 3440
North America
North America, Mexico, Caribbean +1 800 547 8949
+1 530 478 4148
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