Why is my Gree Air Conditioner cooling/heating efficiency not good?
Check if the temperature setting is appropriate, inlet and outlet vents are unobstructed, the filter is clean, windows and doors are closed, the fan speed is not set to low, and there are no heat sources in the room.
Why is the wireless remote control not working for my Gree Air Conditioner?
If the unit is interfered with by abnormal or frequent function switchovers, unplug and reinsert the power plug. Also, ensure the remote is within range and not obstructed. Check the remote's battery voltage and replace the batteries if needed. If the remote is damaged, it may need replacement.
Why is there water leakage in my Gree GWH12KF-K3DNB1A Air Conditioner outdoor unit?
This can happen because the pipe and connection of the pipe would be condensed due to the water cooled down when the unit is running in COOL mode. Also, when the unit is running in Auto Defrosting mode the ice thawed and flowed out. Finally, when the unit is running in HEAT mode, the water adhered on the heat exchanger dripped off.
Why is my Gree Air Conditioner compressor not turning on after turning it off for 3 minutes?
The Gree Air Conditioner is designed to prohibit turning on the compressor for 3 minutes after it has been turned off.
How to fix Gree Air Conditioner not operating immediately after restarting?
After the air conditioner is stopped, it will not operate for approximately 3 minutes to protect itself.
Why does my Gree GWH12KF-K3DNB1A indoor unit not deliver air?
This can happen for a few reasons. When the temperature of the indoor heat exchanger is very low, the unit will stop delivering air to prevent cool air. Also, when the outdoor temperature is low or the humidity is high, frost can form on the outdoor heat exchanger, causing the unit to automatically defrost, during which the indoor unit will stop blowing air for 3-12 minutes. In dehumidifying mode, the indoor fan may stop to prevent condensed water from vaporizing again and to restrain temperature rising.
What to do if there's a strange smell coming from my Gree GWH12KF-K3DNB1A Air Conditioner?
The smell may be accumulated in the ambient. Clean the filter. If the problem persists, the air conditioner needs cleaning, so contact an authorized maintenance center.
Why is there moisture on the air outlet vent of my Gree GWH12KF-K3DNB1A Air Conditioner?
If the unit is running under high humidity for a long time, moisture will condense on the air outlet grill and drip off.
What to do if my Gree GWH12KF-K3DNB1A unit cannot run?
Check if the power has been shut down, the power plug is loose, the circuit protection device has tripped, the voltage is too high or low (tested by professionals), and the TIMER is correctly set.
General| Cooling Capacity | 12000 BTU/h |
|---|---|
| Heating Capacity | 13000 BTU/h |
| Energy Efficiency Ratio (EER) | 3.21 |
| Power Supply | 220-240V, 50Hz |
| Refrigerant | R410A |
| Weight (Indoor Unit) | 10 kg |
| Power Consumption (Cooling) | 1120 W |
| Noise Level (Outdoor) | 52 dB(A) |
| Operating Temperature (Cooling) | 18-43°C |
| Type | Split System |
| Outdoor Unit Dimensions (W x H x D) | 540 x 320 mm |
| Power Consumption (Heating) | 1100 W |
| Operating Temperature (Heating) | -7°C to 24°C |
| Air Flow (Indoor) | 12 m³/min |
| Air Flow (Outdoor) | 2000 m³/h |
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