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Troubleshooting
WARNING! Do not operate the unit unless
the following are properly installed: PCO
CELL, PURIFICATION PLATE, REAR FILTER
ASSEMBLY (with all three pieces in place), and
the REAR COVER.
CAUTION! The unit should be powered off and
the POWER CORD should be disconnected
whenever cleaning/disassembling/reassembling/
servicing.
Unit Fails to Turn On
1. Verify that the POWER PLUG is plugged into
an operational wall outlet.
2. Ensure that the POWER CORD is properly
connected to the POWER ADAPTER
3. Ensure that the POWER ADAPTER PLUG is
fully seated in the receptacle on the back of
the unit.
4. Verify the POWER BUTTON has been
activated on the CONTROL PANEL.
5. If POWER BUTTON on the CONTROL
PANEL fails, use the POWER BUTTON
on the REMOTE CONTROL. If the unit
activates when using the POWER BUTTON
on the REMOTE CONTROL but not the
CONTROL PANEL the CONTROL PANEL
is inoperational. Contact your distributor or
GreenTech Environmental
(www.GreenTechEnv.com).
Unit is Operating in High Mode or Away
Mode, but no Noticeable Purication is
Being Produced
1. Ensure that the PURIFICATION PLATE is
clean (See “CLEANING: PURIFICATION
PLATE:).
2. Operating the purier in a darkened
room, look through the FRONT GRILLE
at the PURIFICATION PLATE. If the
PURIFICATION PLATE is operating properly,
it will produce a dim purple glow.
3. If the PURIFICATION PLATE still fails to
properly operate, you will need to replace
it. Contact your distributor or GreenTech
Environmental (www.GreenTechEnv.com).
The Purication Plate Generates an
Electrical Arc, Arcing Noise, or Burning
Odor
The PURIFICATION PLATE is damaged and
must be replaced.
The PCO Cell is not Lighting Up
1. Ensure the PCO CELL POWER CONNECTOR
is properly seated in the PCO CELL
POWER CONNECTOR OUTLET (See
“DISASSEMBLY/ASSEMBLY”).
2. If the PCO CELL still fails to properly operate,
you will need to replace it. Contact your
distributor or GreenTech Environmental
(www.GreenTechEnv.com).
Ionization Needle Creates an Electrical Arc
The IONIZATION NEEDLE needs cleaned (See
“CLEANING: IONIZATION NEEDLE”). Be
sure to complete all of the cleaning procedures
described in “CLEANING” every 30 days of
operation.
Fan Does Not Operate Properly
1. Try adjusting the fan speed using the
CONTROL PANEL or REMOTE CONTROL
2. Remove the FRONT GRILLE (See
“DISASSEMBLY/ASSEMBLY”) and ensure
there are no obstructions to the movement of
the FAN. Clean it thoroughly and also clean
the mount that it sits on.
3. If FAN continues to operate improperly or not
at all, contact your distributor or GreenTech
Environmental (www.GreenTechEnv.com)