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Grifco MH Series - User Manual

Grifco MH Series
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Chamberlain Australia Pty Ltd
Unit 1, 75 Epping Rd
North Ryde NSW 2113
Ph: 1800 GRIFCO
www.grifco.com.au
Ref: D-M-RDO-006B
MH Series
ML Series
Compatible with Security+ 2.0
®
accessories
Compatible with Grifco myQ Internet Gateway
E-Drive
INSTRUCTION MANUAL
Reflective
Safety Beam
Compatible
Compatible
Chamberlain New Zealand Ltd
17B Arrenway Drive, Rosedale 0623
Auckland
Ph: 0800 653 667
www.grifco.co.nz

Questions and Answers

  • D
    Dr. Lawrence CoxAug 19, 2025
    How to troubleshoot Grifco MH when no lights are displayed?
    • M
      martinezjohnathanAug 19, 2025
      If there are no lights on the MCB or Controller, check the transformer and power supply wiring to ensure they are correctly connected. If there is a light on at the MCB but not on the Controller, there may be a bad connection to the Controller.
  • D
    donaldwilkinsAug 21, 2025
    What to do if Grifco MH shows that Entrapment Protection Device is removed?
    • B
      Bryan MarshAug 21, 2025
      If the opener has detected removal of an Entrapment Protection Device, set DIP 1 to OFF and press the ‘reset’ (RST) button on the MCB for 10 seconds. Relearn any remaining Entrapment Protection Devices.
  • J
    jmitchellAug 23, 2025
    Why is my Grifco MH Door Opening System showing an under speed error?
    • C
      Catherine SantosAug 23, 2025
      An under speed error can be caused by extreme load on the door. Check for objects causing interference to door operation, inspect the door installation, and check for damage to the motor. Consider upgrading to a larger opener if necessary.
  • L
    Lori PetersonAug 26, 2025
    Why is the Grifco MH Door Opening System push button not responding?
    • T
      Taylor CookAug 26, 2025
      A non-responsive push button can be due to several reasons: * Check that the RJ45 plugs are securely clipped in at both the Controller and MCB. * Inspect the Controller cable for damage and check connections. * If the Controller buttons are forced and dislodged from the rear of the lid, replace the Controller cable or the Controller.
  • K
    Keith HowardAug 28, 2025
    What causes clutch slip in Grifco MH?
    • C
      chasesalazarAug 28, 2025
      Clutch slip can be caused by a clutch adjustment set too low, a stalled motor (check the door for mechanical failure or motor fault), or extreme vibration or impact during transit. In the case of extreme vibration, replace the MCB.
  • N
    Nathan JuarezAug 30, 2025
    What does APE error mean on my Grifco Door Opening System?
    • J
      jessicaramirezAug 30, 2025
      An APE error can be caused by an APE position jump or issues with the APE cable (disconnection or fault) or severe close range frequency. To resolve, press the ‘reset’ (RST) button on the MCB for 3 seconds, reconnect the APE cable, or replace the APE cable or APE assembly.
  • S
    Samantha DavisSep 1, 2025
    What to do if power light is on but Grifco Door Opening System door won't go down?
    • S
      Sheila Jones MDSep 1, 2025
      If the green status light is flashing 2 times, check for obstructions or IR beam misalignment. If it flashes 3 times, check for persistent IR beam obstruction, misalignment or bump edge wiring problem.
  • J
    james29Sep 4, 2025
    Why does my Grifco MH Door Opening System activate from the controller but not the remotes?
    • J
      jacobriddleSep 4, 2025
      If the limits are set, change the remote battery. If using an Expansion board, check the key switch position is in auto and check the MCB and Expansion board DIP switches are set correctly. Also, check that the remote is learned and the receiver card is picking up the signal. If limits are not set, set the limits.
  • D
    Dorothy BuchananSep 6, 2025
    What does MCB error mean on Grifco Door Opening System?
    • J
      jpetersSep 6, 2025
      An MCB error indicates an internal error. Power the system off, and then on again. If the error persists and is un-resettable, replace the MCB.
  • R
    Ryan SkinnerSep 8, 2025
    What does Safety Input Error mean for Grifco Door Opening System?
    • J
      Justin GloverSep 8, 2025
      A Safety Input Error indicates that the safety input has triggered. Assess the device connected to the Safety Input.

Summary

E-Drive Safety Instructions

General Safety Warnings

Crucial safety instructions for operation and installation, covering mechanical and electrical hazards.

E-Drive System Overview

E-Drive Components Identification

Details the main parts of the E-Drive opener system with visual representation.

E-Drive Technical Specifications

Provides technical specs for E-Drive models and door compatibility guidance.

E-Drive Installation Guide

Mounting the E-Drive Unit

Instructions for physically mounting the opener, including clearance and alignment.

Hand Chain and ACEM Installation

Guidance on installing the manual hand chain and Automatic Chain Engage Mechanism.

Power and Controller Connections

Details electrical connections and controller setup for E-Drive operation.

E-Drive Setup and Configuration

Initial Setup: Power and Direction

Verifies power, indicator status, and sets the door's travel direction.

Setting Operational Limits

Guide for setting fully open, closed, and optional third limit positions.

Door Behaviour Modes Configuration

Explains DIP switches for latching and inching modes.

E-Drive Safety Features and Accessories

Entrapment Protection Systems

Details connections and setup for safety devices like IR beams and bump edges.

Wireless Accessories and Control Setup

Overview of accessories, and setup for auto close and wireless learning.

E-Drive Maintenance and Troubleshooting

Routine Maintenance and Checks

Recommended inspection and maintenance tasks for the E-Drive unit.

Troubleshooting Common Issues

Guides users through identifying and resolving operational problems using indicator codes.

Chamberlain E-Drive Limited Warranty

E-Drive Warranty Details

Details warranty period, coverage, exclusions, and consumer rights.

Overview

The Grifco E-Drive is a commercial roller door operator designed for safe and reliable service when installed, operated, maintained, and tested according to the instructions and warnings in its manual. It is suitable for MH and ML series doors and is compatible with Security+ 2.0® accessories and the Grifco myQ Internet Gateway.

Function Description:

The E-Drive opener is designed to lift spring-balanced roller doors. It features an Automatic Chain Engage Mechanism (ACEM) that allows manual operation of the door using a hand chain at all times, even in the event of a power failure or when the motor is not in use. The opener includes an Absolute Position Encoder (APE) for precise door positioning and limit setting. The Main Control Board (MCB) manages all operations, including motor control, accessory connections, and safety features. The controller, which serves as the user interface, has four buttons (UP, STOP, DOWN, SET) and three indicators (POWER, STATUS, LIMIT) to display the opener's status and facilitate setup.

Important Technical Specifications:

The E-Drive comes in various models with different power and load capacities, suitable for a range of commercial door sizes and masses.

  • ML6053: 53 Nm rated load, 0.5 Hp, 10% duty rating, 3 phase, 18 m² door size, 0.55 kW, 1.6 Amp, 270 kg max door mass.
  • ML6103: 140 Nm rated load, 1.0 Hp, 10% duty rating, 3 phase, 36 m² door size, 1.15 kW, 2.4 Amp, 540 kg max door mass.
  • MH6103: 80 Nm rated load, 1.0 Hp, 30% duty rating, 3 phase, 30 m² door size, 0.99 kW, 2.0 Amp, 450 kg max door mass.
  • ML6153: 190 Nm rated load, 1.5 Hp, 10% duty rating, 3 phase, 50 m² door size, 1.7 kW, 2.9 Amp, 890 kg max door mass.
  • ML6051: 67 Nm rated load, 0.5 Hp, 10% duty rating, 1 phase, 18 m² door size, 0.37 kW, 3.5 Amp, 270 kg max door mass.
  • ML6102: 85 Nm rated load, 1.0 Hp, 10% duty rating, 1 phase, 36 m² door size, 1.4 kW, 6.0 Amp, 480 kg max door mass.
  • MH6102: 73 Nm rated load, 1.0 Hp, 30% duty rating, 1 phase, 30 m² door size, 0.84 kW, 4.4 Amp, 450 kg max door mass.

These specifications are based on a spring-balanced door, at least a 4:1 sprocket ratio, and a curtain load with a 200mm drum diameter. The E-Drive is not recommended for residential garage doors.

Installation Requirements:

  • Minimum distance of 15mm between mounting plate and door drum sprocket.
  • Minimum distance of 10mm between APE housing and imposing structure.
  • Minimum overhead clearance of 150mm from the main control housing.
  • The E-Drive is typically flag mounted below the door drum, with the opener shaft pointing toward the door opening. It is not designed to be installed upside down.
  • The hand chain must be 5mm long link chain, hang free of obstructions, and not be twisted.
  • Power connection types vary: 3 phase with neutral, 3 phase no neutral, single phase 3 wire, and single phase 4 wire. Wiring must comply with local building and electrical codes, and a suitable circuit breaker must disconnect all live conductors.
  • The controller cable is 6 meters long with RJ45 ends; an extension kit (P/N EK01) is available if needed.
  • The controller must be installed in a position where the door is visible, at a minimum height of 1.5 meters from the floor.
  • Secure the opener with M12 x 40mm fasteners, applying a torque between 80-90Nm.

Usage Features:

  • Door Direction: The door direction can be reversed if it is incorrect relative to the controller.
  • Limit Setting: The E-Drive allows setting OPENED and CLOSED limits. A third, extended open limit can also be set for high doors that don't always need to be fully opened.
  • Automated Positioning Routine: After a power outage, the opener "jogs" slightly downward by default to confirm door position. For rigid doors, this jog can be configured to be upward.
  • Door Behaviour Modes: Configurable via DIP switches on the MCB.
    • Latch up / Inch down (default): Latches up with a single press, inches down only when the button is held.
    • Inch up / Inch down: Inches up and down only when buttons are held.
    • Latch up and down: Latches up and down with a single press. This mode requires Entrapment Protection Devices and is necessary for myQ Operation.
  • Entrapment Protection: Supports Infrared (IR) Beams and Safety Bump Edges (e.g., Grifco Protector System, Bump Edge) for safe automatic or latch closing. These devices must be learned by the opener.
  • Access Control Options:
    • Grifco Security +2.0 Transmitters (E960G, E943G, E138G) and Wireless Accessories.
    • Swipe Card, Magnetic Key, or similar 2-wire voltage-free access control devices connected to the toggle input.
    • The STAR1000EVO Transmitter Management Device allows managing up to 1000 identified users.
  • Toggle Input (2-wire): Allows single-button operation (open-stop-close-stop-etc.). If Auto Close is set, it becomes "open only."
  • Auto Close Feature: When enabled, the door will close automatically after a programmed delay. This feature requires Entrapment Protection Devices.
  • Advanced Logic Functionality: Available with the Grifco® EB1 Expansion Board for relay status outputs, advanced door behaviour, and building management system integration.
  • myQ Internet Gateway (G828AU): Enables smart control and monitoring of the door. Requires "Latch up and down" door behaviour mode and proper Entrapment Protection Devices.

Maintenance Features:

Regular maintenance is crucial for safe and reliable operation. Power must be turned off before any servicing or adjustments.

  • Monthly Checks:
    • Examine the installation for imbalance, wear, or damage to cables, springs, and mounting.
    • Check chain alignment, tension, and condition.
    • Check PE / IR beam/s and bump edge functionality.
  • Quarterly Checks:
    • Check tightness of fixing bolts and grub screws.
    • Check correct electrical operation.
    • Check manual operation via hand chain.
    • Lubricate the drive chain.
    • Check door balance.
    • Conduct door maintenance according to manufacturer guidelines.
  • Cycle Counter: The E-Drive records total cycles. To view, drive the door to the closed limit, press and hold CLOSE for 10 seconds, then press and release SET while still holding CLOSE. The STATUS LED will indicate the number of cycles performed.
  • Error Reset: A procedure exists to reset severe errors indicated by specific STATUS light flashes (4, 5, 9, 10, 14, or 15 times). This involves holding the STOP button for 10 seconds, then pressing and releasing SET while still holding STOP. Persistent resetting may void the warranty.

Safety Instructions:

The manual emphasizes several critical safety warnings:

  • Mechanical Warnings: Keep the commercial door balanced, repair sticking or binding doors immediately, and do not attempt to loosen, move, or adjust components under tension. Avoid wearing loose clothing, rings, or watches. Remove all ropes before installation. Ensure a final test of all functions and safety devices after installation. Keep other persons away when operating a biased-off switch. The operator cannot be used with a wicket door open unless it cannot be operated with the wicket door open. Ensure appropriate clearance and shielding to prevent contact with hot operator parts. Install wall controls where the door is visible and out of reach of children. Permanently fasten safety labels. Disengage all existing door locks. Activate the operator only when the door is in full view and free of obstructions. The actuating member of a biased-off switch must be within direct sight of the door, away from moving parts, and at a minimum height of 1500mm. Ensure mechanical stops prevent the bottom rail from passing through in the opening direction.
  • Electrical Warnings: Replace damaged supply cords only with manufacturer-approved parts or by qualified persons. Installation and wiring must comply with local codes. Connect to properly earthed mains. Protect electronic components from moisture. Disconnect electric power before repairs or removing covers. The E-Drive must be connected via an approved electrical isolation device and a suitable circuit breaker. Do not leave control enclosures open.
  • Cautionary Statements: Avoid unnecessary crowding and difficulty when making connections by using 1.5mm² (max.) wire size. Protect fixed wiring insulation from heat. Do not force the controller cable. Any access control must be user-operated and in line of sight with the door. Keep additional accessories away from children.

The Grifco E-Drive is a robust and versatile commercial door operator, designed with safety and functionality in mind, offering various configurations and accessory options to suit diverse commercial applications.

Grifco MH Series Specifications

General IconGeneral
BrandGrifco
ModelMH Series
CategoryDoor Opening System
LanguageEnglish

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