Manual EDM 180
Revision 1.0 29.03.2010 Page 69/61
15 Transport and Repair
15.1 Transport
The product described in here is delivered in three cardboard boxes. Please assure yourself that the
shipment is complete and without visible damages. If you spot damages due to the transport, you have to
reclaim them immediately. In this case you must not take the device into operation for safety reasons. In
order to protect the device from future transport damages we recommend to keep the original packaging.
Especially after transport at low temperatures the device needs a sufficient acclimatization phase previous
to taking the device into operation, otherwise device damages might result.
If the device is equipped with a transit support, they have to be reinstalled previous to the
transport.
Particularly after transport under low temperatures a sufficient acclimatization phase has to
be maintained, otherwise damages can result.
15.2 Repair
Having knowledge that defect or inactive devices cause disprofit, it is Grimm's politics to care as fast as
possible about those customer issues. If an idleness/ breakdown is ascertained, we kindly ask you to
immediately contact the next GRIMM selling agency or you local dealer.
Please contact the service department of the company GRIMM via Email before you send one of our
devices back for service:
Service@grimm-aerosol.com
Please specify with following details:
Device's model number
Serial number and year of manufacture (see name plate on the back of the device)
Date of purchase order and your order number (except in a case of warranty)
Your invoice address
Your shipping address
Please make sure that the device or devices are free of any contamination dangerous to
health before shipping the device or devices!
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