Growatt INFINITY 1300 - Error Codes; Error Code Reference

*Error Codes
Indicator
Problem
Solution
System Alert
Restart the portable power supply. If the problem persists after several attempts, please contact Growatt
Customer Service for repair.
Fan Blockage
Please check if the fan is blocked. If there is a blockage, please turn off the machine and remove the
blockage, then restart the product to return to normal. If the problem persists, please contact Growatt
Customer Service for repair.
High
Temperature
Warning
Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to
work normally,
Inverter
Overload
The AC output is overloaded. Unplug the load(s) on the AC output port(s) and keep the total AC output
power within 2000W to resume normal operation. Overloading for a long time may cause damage to the
product.
Low Battery
Voltage
The battery voltage is too low. Please recharge the battery in time.
PV Over Voltage
PV input voltage is too high. Please check the status of the solar panel. If the output voltage of the solar
panel is normal, please contact Growatt Customer Service for repair.
USB Output
Overload
Please check the output power of your USB devices. Remove your USB device(s) if the output exceeds
the maximum output of the USB port(s).
Product
Overload
The INFINITY 1300 is overloaded. Unplug part or all of the loads and keep the total output within 2400W to
resume normal operation.
PV board over
temperature
Disconnect the solar panels from the portable power station to resume normal operation.
Discharge Over
Temperature
Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to
work normally,
High Battery
Temperature
Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to
work normally.
Low Battery
Temperature
Keep discharging the power station, the temperature will rise and the product will resume normal status. If
the error persists, contact Growatt Customer Service for repair.
Car charging
overcurrent
Please check whether the input meets the specification of car charging. Remove the car charger to resume
normal operation.
System Failure
Restart the portable power supply. If the problem persists after several attempts, please contact Growatt
support team for repair.
Output Short
Circuit
Please check if there is a problem with the output loads. Remove the loads to resume normal operation. If
the problem persists, please contact Growatt Customer Service for repair.
Product Over
Temperature
Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to
work normally.
Inverter
Overload
Please make sure the total output power is within the acceptable range. Remove the excess loads to
resume normal operation. If the problem persists, contact Growatt Customer Service for repair.