Growatt INFINITY 1300 - Troubleshooting Guide; Troubleshooting Common Problems

fault
phenomenon
Troubleshooting
Solution
INFINITY 1300
can’t charge
1. The charging cable and the mains interface are not plugged
in properly.
Double check that the interface of the charging cable is in good
contact.
2.Whether the mains input overload button has popped up.
Press the protect button back.
3.There is nothing wrong with the above, but you also can’t
charge.
Contact Professional Repair.
INFINITY 1300
can’t be loaded
1.The device and INFINITY 1300 cable are not plugged in
properly.
Check if the connection is active, keep the connection fit tightly.
2.Output port switch not turned on.
Turn on the DC or AC output switch, there will be beeps and
indicators to remind you.
3.battery too low.
Charge the INFINITY 1300.
4.Whether the instantaneous start-up power of the equipment
is greater than that of the INFINITY1300 rated.
Choose the product rated power bigger.
5.There is nothing wrong with the above.
Contact Professional Repair.
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/ TV technician for help.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the
possibility of exceeding the FCC radio frequency exposure limits, Human proximity to the antenna shall not be less than 20cm(8
inches)during normal operation.
That changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to
operate the equipment.
Troubleshooting