Can I take INFINITY 1500 on a plane?
No, you can't. This product is a lithium battery product. According to international air transport regulations,
lithium battery products exceeding 100Wh cannot be carried on the plane.
Why does the INFINITY 1500 not work properly when the total output power of the device is within the rated
power of the INFINITY 1500?
First, please check whether the charge of the product is too low and charge it sufficiently prior to use. Secondly,
check if the surge power usage of the equipment exceeds the instantaneous peak power of the INFINITY 1500.
If so, you should use Growatt higher power products.
Why does the INFINITY 1500 make noise when in use?
The product contains air cooling system, and the built-in fan helps the product to dissipate heat. A slight noise
when the product is in use is normal.
Will INFINITY 1500 automatically shut down?
INFINITY 1500 supports power saving function. By default, the LCD display will turn off after 5 minutes of
inactivity, and will automatically shut down after another 1 hour of inactivity. You can change the automatic
screen-off and automatic shutdown time via MyGro APP.
How to clean INFINITY 1500?
If the INFINITY 1500 needs to be cleaned, please wipe it with a dry, non-abrasive cloth or use a special cleaner
for LCD screens to achieve better cleaning results. Do not let water enter the inside of the product, which may
cause damage to the circuit or parts!
FAQ
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