2
To reset the CSM. (GE Technicians use Laptop Diagnostics Program)
Entering Service Mode will reset the CSM.
To enter Service Mode:
1. First enter Consumer Error mode as directed previously. After the ten (10) second door check
has completed, continue to next step.
2. Enter Service mode (while in Consumer Error Mode), by pressing and holding the Select Cycle
button for five (5) seconds.
Fill, circulate, heater and drain tests can be selected by using the Select Cycle button. To start each
test, press the Start button.
Complete Consumer Error and Service Mode details may be found in the mini-manuals or Service
Guides.
Replace the Heating Element with WD05X24776 (Exposed Heater models only)
GE Technicians will use laptop diagnostics to diagnose and view load snapshot at time of trip
and to update software.
Customer Care Technicians will use SUM Module WD98R2327901 to update software.
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