Harman Accentra - 6 Troubleshooting and Frequently Asked Questions; Error Code Description; Frequently Asked Questions

Harman® • Accentra Owner’s Manual_R40 • 2002 -___ • 11/1519 3-90-08326c
6
Troubleshooting and Frequently Asked Questions
Status light error messages:
3 Blinks:IndicatesthattheESP(ExhaustSensingProbe)
hasfailed,hasabrokenconnection,orhasgoneoutofrange
toomanytimes.Thisrequiresamanualreset*.
4 Blinks: Can occur only in Room Temp Mode and
indicatesRoom Sensing Probefailedor not installed.If a
RoomSensingProbeistheninstalled,thestatuslightwill
automaticallyreset.
NOTE:Unitwillnotstartin"AUTO"withthisstatuserror.
5 Blinks (In Igniter Auto. Mode Only):Indicatesthattheunit
hasfailedtolightwithinthe36minutestartcycle.Toreset-
TurnModeSelectorto"OFF",thenturntoeithermodeagain.)
6 Blinks :Indicatesthatthecontrolhascalculatedpooror
incompletecombustionoccurringformorethan25minutes.
Asixblinkstatusmaybesetifthestoveisallowedtorunout
ofpellets.Toreset,turnmodeselectorto"OFF"thenback
ontothedesiredmode.Iftheunitwasnotoutofpellets,see
Troubleshootingsectionformoredetails.
* Manual reset-disconnectpowercordforafewseconds
andreconnect.IferrorstilloccurscallyourDealer.
A. Error Code Description
B. Frequently Asked Questions
ISSUES SOLUTIONS
1. Metallicnoise. 1. Noiseiscausedbymetalexpandingandcontractingasit
heatsupandcoolsdown,similartothesoundproduced
byafurnaceorheatingduct.Thisnoisedoesnotaffect
theoperationorlongevityofyourappliance.
2. Whiteashbuilduponglass. 2. Thisisnormal.Cleantheglassusinganynon-abrasive
glasscleaner.
3. Glasshasbuildupofblacksoot 3. Excessive build-up of ash. See solution #4. The lower
burn settings will produce more ash, the higher burn
settingsproduceless.Themoreitburnsonlowthemore
frequentcleaningoftheglassisrequired.
4. Glasshasturneddirty. 4. Excessivebuild upof ash.Thelower burn settings will
producemoreash,thehigherburnsettingsproduceless.
Themoreitburnsonlowthemorefrequentcleaningof
theglassisrequired.
5. Firehastallameswithblacktailsandislazy. 5. Thefeedrateneedstobereducedortheburnpotneeds
cleaning. Heat exchanger or exhaust blower needs
cleaning.
6. Smokystart-uporpuffsofsmokefromtheairwash. 6. Either the burnpot is dirty or there is too much fuel at
start-upandnotenoughair.
7. Largeameatstart-up. 7. This is normal. Flame will settle down once the re is
established.
Contact your dealer for additional information regarding operation and troubleshooting. Visit www.harmanstoves.
com to nd dealer.