Product dimension and weight
Soundbar Dimensions (W x H x D) : 614 x 58 x 86 (mm) \ :24.2” x 2.3” x 3.4”
Soundbar Weight : 1.4kg \ 3.1 lbs
Packaging Dimensions (W x H x D) : 852 x 126 x 146 (mm) \ : 33.5” x 5.0” x 5.7”
Packaging Weight (Gross) : 2.76kg \ 6.1 lbs
Note: JBL Bar Studio can only support sample rate <=96K audio but cannot support >96K audio
content. There will be some expected noise output if you are playing those frequency >96K audio
content.
10. TROUBLESHOOTING
If you have problems using this product, check the following points before you request service.
System
The unit will not turn on.
• Check if power cord is plugged into the outlet and the soundbar Sound
No sound from soundbar.
Make sure that the soundbar is not muted.
On the remote control, select the correct audio input source
Connect the audio cable from your soundbar to your TV or other devices.
Reset your soundbar to its factory settings via press and hold VOLUME -, VOLUME+ and SOURCE
button on soundbar top panel
Sound is strange after sound setting adjustment
Reset audio setting by press and hold SOUND button on remote control for 5 seconds
Distorted sound or echo.
If you play audio from the TV through the soundbar, make sure that the TV is muted.
Bluetooth
A source device cannot connect with the soundbar.
You have not enabled the Bluetooth function of the source device. See the user manual of the
source device on how to enable the function.
The soundbar is already connected with another Bluetooth device. Press and hold Bluetooth
button on your remote control to disconnect the connected source device, then try again.
Reboot your Bluetooth device and try to pair again with the soundbar.
Quality of audio play from a connected Bluetooth device is poor.
The Bluetooth reception is poor. Move the source device closer to the soundbar, or remove any
obstacle between the source device and the soundbar.
The connected Bluetooth device connects and disconnects constantly.
The Bluetooth reception is poor. Move your source device closer to the soundbar, or remove any
obstacle between your Bluetooth device and the soundbar.
For some Bluetooth device, the Bluetooth connection can be deactivated automatically to save
power. This does not indicate any malfunction of the soundbar.
Remote Control
The remote control does not work.
Check if the batteries are drained and replace with new batteries.
If the distance between the remote control and the main unit is too far, move it closer to the unit.