Harman JBL SB-0204A - 16 Troubleshooting; System Issues; Sound Issues; Bluetooth Connectivity Problems

18
16 TROUBLESHOOTING
Never try to repair the product yourself. If you
have problems using this product, check the
following before you request services.
System
The CUBE will not turn on.
• Check for properly connected power.
The AURA-CUBE has no response to button
pressing.
• Restore the AURA-CUBE to factory settings.
Sound
No sound from the AURA-CUBE
• Make sure that the CUBE is not muted.
• Select the correct audio input source on the
Remote Control or front panel.
• Connect the AURA-CUBE to your TV or other
devices properly.
• Restore the AURA-CUBE to factory settings.
Distorted sound or echo
• If you play audio from your TV through the
CUBE, make sure that your TV is muted or
the built-in TV speaker is set to OFF.
Bluetooth
A device cannot be connected with the CUBE.
• Check if you have enabled Bluetooth on the
device.
• If the CUBE has been paired with another
Bluetooth device, press the
button on
Remote control or front panel.
• If your Bluetooth device has ever been paired
with the CUBE, unpair the CUBE from the
Bluetooth device, and then pair the Bluetooth
device to the CUBE again.
Poor audio quality from a connected Bluetooth
device
• The Bluetooth reception is poor. Move the
source device closer to the CUBE, or remove
any obstacle between the source device and
the CUBE.
The connected Bluetooth device connects and
disconnects constantly.
• The Bluetooth reception is poor. Move the
source device closer to the CUBE, or remove
any obstacle between the source device and
the soundbar.
FM
No station.
• The FM antenna is not plugged in.
Remote Control
The Remote Control does not work.
• Check if the batteries are drained. If so,
replace them with new ones.
• Reduce the distance and angle between the
Remote Control and the CUBE.
17 PRODUCT SPECIFICATIONS
Generalspecication:
• Power supply: 10 -14V,10A
• Total speaker power output (Max.@THD
10%): 80W
• Output power (Max.@THD 10%): 4 x 20W
Wirelessspecication:
• Bluetooth version: 5.0
• Bluetooth working range: up to 10 meters
FMspecication:
• FM coverage: 87.5-108.0MHz
Dimension:
• CUBE: L x H x D (146.1 x 125.3 x 90.5mm)