Harman®  •  P-Series Owner’s Manual_R23  •  2014 - ___  •  02/1921 3-90-436168c
SMOKE IS VISIBLE COMING OUT OF VENT
1.  Air-fuel ratio is too rich.
a. Feed rate too high.
b. Draft too low caused by a gasket leak.
LOW HEAT OUTPUT
1.  Feed rate too low
2.  Draft too low because of gasket leak.
3.  Poor quality or damp pellets
4.  Combination of 1 and 2.
HELPFUL HINTS
1. Cleaning Burn Pot
Whenever your stove is not burning, take the opportunity to 
scrape the burn pot to remove carbon buildup. A vacuum 
cleaner is handy to remove the residue. Be sure the stove 
is cold if you use a vacuum.
Carbonbuildupcanbescrapedloosewiththereburning
using the special tool provided with your stove. Scrape the 
oorandsidesoftheburnpot.Thecarbonwillbepushedout
by the incoming fuel. Always wear gloves to do this.
2. Removing Ashes
Turn the Temp Dial to number 1 approximately 30 minutes 
before removing ashes. This will result in a cooler stove and 
ash pan.
Maximum Feed Limit settings are not needed in most 
cases.Operatinginthenormalrange(#4)isrecommended
when maximum heat output is not required. The ESP probe 
preventsthestovefrombeingover-red.
Keep the stove free of dust and dirt.
Fuel
The P-Series Pellet Stove is approved for burning any grade 
of pelletized bio-mass fuel.
It should be noted, however, that higher ash content will 
require more frequent ash removal, scraping of the burn pot, 
and may provide less BTU’s per pound. 
The moisture content of pellets must not exceed 8%. Higher 
moisture will rob BTU’s and may not burn properly.
Fuel should not  be stored within the stove installation 
clearances or within the space required for cleaning and 
ash removal.
C. Troubleshooting
With proper installation, operation, and maintenance your 
appliance will provide years of trouble-free service. If you do 
experience a problem, this troubleshooting guide will assist 
aqualiedservicepersoninthediagnosisofaproblemand
the corrective action to be taken. This troubleshooting guide 
canonlybeusedbyaqualiedservicetechnician.
STOVE DOES NOT FEED
1.  No fuel in hopper.
2.  Firebox draft may be too low for sensing switch in feeder 
circuit to operate. Check for closed doors, loose or 
missing gasket on doors or hopper lid.
3.  Feed motor will not run until the ESP control senses a 
certain temperature. Maybe you did not put enough fuel 
or starting gel in the burn pot before manually lighting the 
re.
4.  Restriction in the hopper or feeder. Remove all fuel and 
examine. Clear the obstruction.
5.  Feed motor has failed.
PARTIALLY BURNED PELLETS
1.  Feed rate too high.
2. Poorairtofuelmixture.(Checkburnpotclean-outcover
andairintake).
3.  Burn pot or heat exchanger tubes may need to be cleaned.
4.  Combination of all the above.
5.  #6 status blink: A 6 blink control board status indication 
is caused by poor or incomplete combustion. The circuit 
board has the ability to track the combustion through feed 
settings and ESP temperatures. When the control board 
has calculated poor or incomplete combustion, it will shut 
downtheunit as a safety feature. (Poor or incomplete
combustion is a contributor of creosote which may cause 
achimneyre)
A 6 blink status may be caused by several things:
1. Blockedorpartiallyblockedue.
2.  Blocked or partially blocked inlet air.
a. Backdraft damper on the inlet pipe may be stuck closed.
b. If outside air is installed, the inlet cover may be blocked.
3. Theairchamberundertheburnpotmaybelledwithnes
and small bits of ash.
4. Theholesintheburnpotmaybegettinglledwithashor
carbon buildup.
5.  Combustion blower fan blades may need cleaned.
6.  Fuel restrictions as noted above.
SMOKE SMELL
Seal the vent pipe joints and connection to stove with silicone. 
The exhaust vent is the only part of the system that is under 
positive pressure.
FIRE HAS GONE OUT- Check for status light.
1.  No fuel in hopper.
2. Draftistoolow,blockedue.
3. Somethingisrestrictingfuelow.
4.  Hopper lid not closed properly.
5.  Feed motor or combustion blower has failed.