HATHASPACE HARMONY 600 - Troubleshooting

Troubleshooting
14
Problem Reasons Possible Solution
Air purier cannot be turned on
or respond to button controls.
A. No electricity.
B. Power cord is damaged.
C. The outlet is damaged.
D. The air purier malfunctioned.
A. Check that the unit is properly
plugged into an electrical outlet.
B. Contact Customer Service.
C. Plug into a dierent outlet.
D. Contact Customer Service.
Airow is signicantly reduced. A. The airow is blocked by packaging.
B. A low speed is being used.
C. There is not enough clearance for the
air inow.
D. The Pre-lter may be clogged by
large particles.
E. Filters are installed incorrectly.
A. Remove the packaging.
B. Increase the fan speed.
C. Leave 20cm clearance on all
sides of the air purier.
D. Clean the Pre-lter or replace
the lter.
E. Make sure the lters are
installed correctly.
Air purier makes an unusual
noise while the fan is on.
A. The airow is blocked by packaging.
B. The air purier is on an inclined place
making the fan blades rub with the
air purier’s lining.
C. The air purier may be damaged or a
foreign object may be inside.
A. Remove the packaging.
B. Put the air purier on even
places.
C. Contact Customer Service.
Strange smell comes from
the purier.
A. The airow is blocked by packaging.
B. The air purier is on an inclined place
making the fan blades rub with the
air purier’s lining.
C. The air purier may be damaged or a
foreign object may be inside.
A. Remove the packaging.
B. Put the air purier on even
places.
C. Contact Customer Service.
Poor air purication quality. A. A low speed is used.
B. The airow is blocked by packaging.
C. The air outlet is blocked.
D. Filters installed incorrectly.
E. Is being used in open places.
F. The applied area is larger than the
eective range.
G. The quality of the air in the room is
very poor.
H. The room layout is not good.
A. Increase the fan speed.
B. Remove the packaging.
C. Remove any matter that is
blocking the air outlet.
D. Make sure the lters are
installed correctly.
E. Close doors and windows while
using the air purier.
F. Consider a larger air purier.
G. Open the window to circulate
new air.
H. Buy more air puriers or change
the layout if possible.
Air purier always detects
high levels of particulates.
A. The unit is operating in a very dusty
environment.
A. Consider turning the fan to HIGH.
The lter light is still on after
replacing the lter.
A. Forgot to reset the air purier. A. Press the “Filter Light” button for
5 seconds.
The lter light doesn’t turn on
within 8 months.
A. The appliance has been running
infrequently.
A. Not Applicable.
The lter light is on before
6 months.
A. The appliance is run frequently or the
air is highly polluted.
A. Replace the lters.