HAVERTYS Skye Base 300

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Summary

Safety Information

Important Safety Instructions

Covers critical warnings on electrical safety, handling, grounding, and product usage to prevent injury.

General Safety Precautions

Includes essential advice on child/pet safety, proper operation, and saving instructions for user safety.

Frame Assembly Instructions

Unpacking and Preparation

Guidance on safely unpacking the power base and preparing for assembly, including package contents.

Assembly Steps

Step-by-step instructions for assembling the power base, including legs, retainer bar, and final setup.

Remote and Power Operations

Remote Pairing Guide

Instructions for pairing wireless and wired remotes with the power base for proper functionality.

Emergency Power Down Feature

Explanation of the emergency lowering feature and how to use backup batteries during a power outage.

Remote Control Operation

Head and Foot Adjustments

Details on using buttons A and E to adjust the head and foot sections to desired positions.

Special Functions and Lockout

Instructions for Anti-Snore, Flat, Zero Gravity, Memory Presets, and activating/deactivating Remote Lockout.

Additional Remote Features

Remote Button Backlighting

Information on the back-lit buttons for visibility in low light environments.

RF System and Interference

Details on the RF remote system, FCC compliance, and potential interference issues.

iOS App User Guide

App Download and Setup

Instructions for downloading and installing the Reverie Nightstand app on iOS devices.

App Features Overview

Details on Dashboard, Position Control, and Massage functions within the iOS app.

Advanced App Functions

Covers Presets, Routines, Alarms, and Settings for customizing the power base via the iOS app.

Android App User Guide

App Download and Setup

Instructions for downloading and installing the Reverie Nightstand app on Android devices.

App Features Overview

Details on Home Screen, Position Control, and Massage functions within the Android app.

Advanced App Functions

Covers Alarms and Settings for customizing the power base via the Android app.

Headboard Bracket Assembly

Parts List and Preparation

Lists components required for headboard bracket assembly and initial setup steps.

Bracket Installation Guide

Step-by-step instructions for attaching headboard brackets to the power base and headboard.

Troubleshooting

General Troubleshooting

Solutions for common issues like non-activating features, elevation problems, massage noise, and bed operation.

Remote Specific Issues

Addresses problems with remote lockout, position readout, pairing errors, screen display, and battery status.

This document describes the Reverie Adjustable Power Base, Skye Base 300, a furnishing designed to provide adjustable comfort and support for a mattress. It includes instructions for assembly, remote control operation, app usage, and troubleshooting.

Function Description:

The Reverie Adjustable Power Base, Skye Base 300, is an adjustable bed frame that allows users to raise and lower the head and foot sections of their mattress to desired positions. It features a wireless remote control for easy operation and can also be controlled via a mobile app (Reverie Nightstand) for iOS and Android devices. The base includes preset positions such as Anti-Snore and Zero Gravity, as well as customizable memory positions. It also incorporates a massage function with adjustable intensity and various wave patterns. For safety, it has an emergency power-down feature in case of a power outage, allowing the bed to return to a flat position using backup batteries. The base is designed for in-home use and is not intended for hospital use or with oxygen therapy equipment.

Important Technical Specifications:

Power Ratings:
- Input: AC 100-240V - 50/60Hz, 1.5 Amp
- Output: DC 29V-2.24A
Lift Motor Duty Cycle: The lift motor is designed for intermittent use, operating for no more than two minutes over an eighteen-minute period (approximately 10% duty cycle). Exceeding this rating can shorten the product's life and void the warranty.
Weight Restrictions: Up to 850 lbs total weight, including people and the mattress, for all sizes of power bases. The weight must be evenly distributed across the power base. The product is not designed to support or lift 850 lbs in the head or foot sections alone, or in an unevenly distributed fashion.
Remote Control: Uses a RF (Radio Frequency) system and requires 3 x AAA batteries for wireless models. Wired remotes are also available.
Emergency Power Down: Requires two (2) alkaline 9-volt batteries (rechargeable batteries are not recommended for this feature).
Grounding: The product is equipped with an equipment-grounding conductor and a grounding plug and must be connected to a properly grounded outlet. A surge protector is recommended.

Usage Features:

Head and Foot Adjustments: Allows independent adjustment of the head and foot sections.
Anti-Snore Position: Raises the head slightly for easier breathing.
Flat Position: Returns both head and foot to the flat position.
Zero Gravity Position: Lifts legs slightly above the chest to promote blood flow and reduce stress/fatigue.
Memory Position Presets: Users can store 2 personalized memory positions by pressing and holding the Memory button for 5 seconds.
Massage Function: Adjustable massage intensity for head and foot sections, with various wave patterns (1-4) and a full-body option. A timer allows setting massage duration (10, 15, 20, 25, 30 minutes).
Remote Lockout Feature: Prevents unintended use of the base by locking the remote. Activated/deactivated by pressing and holding the HEAD UP and FLAT buttons simultaneously for 3 seconds.
Back-lit Remote Buttons: Aids visibility in low-light environments.
Tandem Control (Wired Remote): For users with two power bases that need to move as a single unit, a Y-cable can be used to connect both bases to one wired remote.
Mobile App Control (Reverie Nightstand): Available for iOS and Android devices, offering comprehensive control over positions, massage, presets, alarms, and settings.
- Dashboard/Home Screen: Condensed view of key features, customizable to display favorite settings.
- Position Control: Slider or plus/minus symbols for micro adjustments of head and foot elevation.
- Routines: Program a series of timed comfort settings.
- Alarms: Create alarms to raise and/or massage you awake, assignable to comfort settings or routines.
- Settings: Customize user profile, view Bluetooth connections, set start screen, reconfigure mattress firmness (for Reverie Dream Supreme mattresses), access help, update bed software, and factory reset the app.
Headboard Bracket Assembly: Instructions are provided for attaching a headboard to the power base using specific hardware.

Maintenance Features:

User-Serviceable Parts: The product is designed for no user maintenance. Opening motors, altering wiring, or modifying the structure will void the warranty.
Troubleshooting Guide: A comprehensive guide is provided for common issues, including:
- No features activating (check power, remote pairing, circuit breaker, obstructions).
- Head/foot section not returning to flat (check for obstructions, head section too close to wall/headboard).
- Lift function interference (check weight, press buttons squarely, check for obstructions).
- Excessive massage motor noise (check cable, bed position, bed frame vibration, headboard hardware).
- Noise when operating bed (check for obstructions, loose bolts).
- Remote lockout not working (check button press, battery, RF interference).
- Remote readout not matching bed position (recalibrate by pressing FLAT).
- Remote states "No Bed Paired" (allow remote to sleep, re-pair).
- Distorted image on remote screen (allow remote to sleep, wake up).
- Remote states PLC battery error (contact customer service).
- Remote states other remote connected (disconnect other devices/apps).
Customer Service: Contact information (1-800-973-8374, customerservice@reverie.com) is provided for assistance and warranty support.
Online Resources: Full Owner's Manual, Warranty, and Troubleshooting information are available at https://reverie.com/support.
Product Registration: Online registration for warranty at https://reverie.com/register-your-warranty, requiring proof of purchase and serial number.
Recycling: Users are reminded to recycle all electronics.