Haws 1201S - Troubleshooting

09/19 1200 Series Electric Water Coolers Page 9 of 21
J. TROUBLESHOOTING
TROUBLESHOOTING
Note: If the suggested items in the checklist fail to solve the problem, contact Haws Technical
Support at 1-800-766-5612.
PROBLEM
REPAIR CHECKLIST
1.
No water flow from bubbler
a.
b.
c.
d.
Check if filter has expired.
Verify supply valve is open and there is
water pressure to the cooler.
Verify power to the cooler. Check and
replace fuse (All models except 1201S and
1202S)
Press front button and listen for a click or a
hum to indicate whether the solenoid valve
is working.
2.
No water flow from bottle filler
a.
b.
c.
d.
e.
Check if filter has expired.
Verify supply valve is open and there is
water pressure to the cooler.
Verify power to the cooler. Check and
replace fuse (All models except 1201S and
1202S)
Clean the bottle filler sensor lens with mild
detergent and water.
Activate sensor and listen for a click or a
hum to indicate whether the solenoid valve
is working.
3.
Low water flow from bubbler
a.
b.
c.
d.
e.
Replace filter.
Verify minimum 30 psig supply pressure.
Verify supply valve is in full open position.
Unscrew nozzle and flush with clean water.
Replace nozzle.
4.
Low water flow from bottle filler
a.
b.
c.
d.
e.
Replace filter.
Verify minimum 30 psig supply pressure.
Verify supply valve is in full open position.
Unscrew aerator and flush with clean water.
Replace aerator.
5.
Water leaking
a.
Shut off water supply and contact Haws
Technical Support @ 1-800-766-5612.
6.
Water from bubbler excessively splatters
when contacting bowl
a.
b.
Unscrew bubbler nozzle and flush with
clean water.
Replace bubbler nozzle.
7.
Water from bottle filler nozzle excessively
splatters when contacting drain basin
a.
b.
Unscrew aerator and flush with clean water.
Replace aerator.
8.
Water is not cold
a.
b.
Check thermostat position
Verify that the compressor is running (The
shell should be warm to the touch after
running)
9.
Bottle filler flows water by itself
a.
b.
Unit self-purges every 24 hours if not used.
Clean the bottle filler sensor lens with mild
detergent and water.