Roommate AP Operations Manual Rev 1.0
HCI Television Product Limited Warranty
HCI warrants, to the original purchaser only that all new HCI televisions (excluding any equipment manufactured by
others and included in HCI shipment) are free from defects in material for a period of two years from the date of
shipment.
The dealer your product was purchased through must receive notice of a defect or malfunction occurring during the
warranty period, HCI will repair or replace goods returned to its Loveland, Ohio office, at its discretion, free of charge
to the original purchaser, the whole or any component part of any product manufactured by HCI found to be
defective.
As a condition to obtaining warranty service, notification must be given to the dealer the product was purchased
through within at least 10 days after defect is first observed. Repair of product requires it to be shipped to HCI in
Loveland, Ohio. All shipping and freight charges to HCI shall be paid for by the customer and will not be accepted
without a Return Authorization Number (RA#). The dealer can provide you information on how to obtain the RA#.
This warranty does not apply to any HCI products subjected to improper use, negligence or accident; nor to
tampering, alterations, or repairs by others, without HCI’s written prior notice. For more information pertaining to this
warranty, please contact the dealer you purchased your product from.
HCI’s liability under this warranty is limited to repair or replacement of defective products and parts as provided
above. HCI shall not be liable for incidental or consequential damages.
About Us
HealthCare Information is a service-focused organization, committed to creating tools to improve the health of the
people and communities we serve, through the development and implementation of integrated technology solutions
that enable healthcare providers to better communicate, educate and entertain while providing clinical tools to better
manage, measure and document quality of care. By listening closely to customer feedback and industry trends, we
will continue to develop products that are economical, durable and flexible, allowing healthcare organizations to
improve service and increase patient satisfaction.
Our employees are the fuel of innovation at Healthcare Information. Through a continued commitment to professional
development, teamwork and mutual respect, we will move the organization ahead by delivering best-in-class
Interactive Patient Care solutions, serviced through a robust network of integrators.
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